Job Description

HR Data Officer

Your role & work environment

You support the management, analysis and reporting of HR data to provide People & Organisation stakeholders with reliable insights, mandatory reporting and data‑driven input for decision‑making.

You work within the HR People Services team, in close collaboration with HR Business Partners, Finance, IT and Group counterparts to ensure data quality, consistency and continuous improvement of HR data processes.

Your key responsibilities

HR data management & quality

• Manage day‑to‑day HR data activities to ensure accuracy, completeness and consistency across HR systems
• Monitor and perform data checks, reconciliations and corrections
• Contribute to data quality controls, documentation and continuous improvement initiatives

HR reporting & dashboards

• Produce and maintain HR dashboards, KPIs and reports (e.g. FTEs, workforce movements, absences, attrition)
• Deliver regular and ad‑hoc reports for internal, Group, Finance and governance purposes
• Ensure consistency of definitions, metrics and data sources across reporting

HR tools & process improvement

• Contribute to HR system enhancements, testing activities and data validation
• Review and improve HR reporting templates and processes, proposing simplifications and standardisation
• Support the development of self‑service HR reporting solutions

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As an HR Data Officer you will also need:

• A Bachelor’s degree (or equivalent) in data, HR, finance, business or a related field
• At least 5 years of relevant experience in data analysis, reporting, HR operations or a similar function
• Strong affinity with numbers, data and reporting, with solid analytical and attention‑to‑detail skills
• Ability to manage multiple data sources and meet deadlines
• Experience or good knowledge of HR processes and HR data is considered a strong asset
• Proficiency in Microsoft Excel (advanced formulas, pivot tables), PowerPoint and Word
• Knowledge of data visualisation tools (e.g. Power BI) is considered a strong asset
• An interest in AI (Artificial Intelligence) and digital tools, with the willingness to explore, use and further develop AI‑based solutions in daily work
• Fluency in English and French

We offer you

• A very stimulating & exciting job
• Steep learning curve
• An opportunity to acquire in-depth knowledge of the ING and exposure to many executive stakeholders

We redefine banking. What about you?

There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!