Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Support HR and business decision-making by ensuring high-quality HR data and converting workforce data into meaningful trends, insights, and dashboards. The role focuses on data monitoring, data integrity, reporting automation, and insight generation while maintaining strict privacy and confidentiality standards.

Job Responsibilities Phạm vi công việc

HR Data Management & Data Quality:

• Monitor HR data to identify anomalies, outliers, and data quality issues, and coordinate corrective actions.
• Maintain data integrity and accuracy through regular auditing and adherence to data governance practices.
• Ensure data privacy and confidentiality when handling sensitive people data;
• Maintain and actively contribute to the development, review, and continuous improvement of the HR Data Governance Guidelines.

Dashboards, Reporting & Self‑Service Analytics:

• Maintain and continuously enhance HR dashboards (e.g., people dashboard, recruitment dashboard, workforce planning) and standardized reporting packs;
• Automate recurring HR reports to improve efficiency, consistency, and reduce manual effort;
• Oversee and ensure optimal functionality of HR systems (e.g., Workday, HR Portal) and reporting platforms, particularly in relation to data accuracy and reporting outputs;
• Ensure data integrity, security, and compliance with regulatory, group, and local requirements,
• Collaborate with relevant stakeholders to identify opportunities for process and data improvements; recommend and implement effective, scalable solutions.

Trend Analysis & Insights:

• Provide data-driven insights and recommendations that support HR initiatives and strategic decision-making;
• Translate complex data into clear, meaningful narratives tailored to stakeholders with varying levels of technical understanding;
• Produce short insight narratives (e.g., “what changed / why it matters / recommended actions”) for leaders and HR partners;
• Provide training and guidance to HR teams and end-users on analytics tools, dashboards, and data interpretation to drive adoption and data literacy.

Compliance / Regulatory Reporting Support:

• Support HR data requirements for regulatory reporting, audits, and compliance purposes;
• Contribute to the predictive analytics related to people data to generate insights for HR leadership and cross-functional leaders, informing decisions on people initiatives.

HR Systems & Data Enablement:

• Work with HR Tech to resolve data or reporting issues that impact analytics and operations;
• Contribute to the design and enhancement of data flows across the employee lifecycle to ensure data consistency and usability;
• Act as a data steward and liaison across HR functions to promote data governance;
• Maintain simple user guidance or reporting definitions (data dictionary, KPI definitions, report logic) to improve adoption and consistency.
• Participate in Group-level HR data initiatives, projects, or HR Data Communities to stay aligned with global standards and emerging best practices, apply for LBU to enhance HR data capabilities and maturity.

Other tasks are assigned by direct manager.

Job Requirements Yêu cầu

• Bachelor’s degree (Business Intelligence / Information Systems / Information Technology preferred).
• Minimum ~3 years’ experience in a Data Analyst (or equivalent) role.
• Familiarity with HRIS systems and HR data structures; experience in data extraction/manipulation is a plus.
• Prior experience in the HR domain is a plus.
• Proficiency in data analysis and visualization tools (Power BI preferred).
• Strong analytical mindset, critical thinking, and sound judgment.
• Stakeholder engagement with customer service mindset.
• Strong English communication skills in a professional, English-speaking environment
• High discretion when dealing with sensitive people data.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.