Under general supervision supports the HR Recruiters, in all activities associated with sourcing, recruiting, and interviewing internal and external candidates
Education:
High School Diploma; preferred AA degree in a related field
Experience:
At least two years related customer service experience or equivalent combination of education and experience
Skills:
• Basic knowledge of the principles and practices of Human Resources
• Knowledge of customer service techniques to effect positive, meaningful service outcomes
• Skill in prioritizing in a very fast paced environment
• Skill in dealing with a variety of diverse people, including difficult situations and in eliciting and understanding customer needs
• Ability to maintain a pleasant, customer-centered demeanor and professional image under a variety of challenging situations
• Skill in accurate alphanumeric filing
• Ability to handle multiple priorities and support professional HR staff in projects
• Ability and skill to assess work process to make recommendations regarding improvements
• Skill in using a variety of office equipment such as copiers, fax machines, telephone systems, computers and laminators.
• Skill in using a variety of office software, especially Microsoft office products
Patient & Workplace Safety:
Patient Population:
Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.
Principal Duties and Responsibilities:
• Provides clerical and administrative support to assigned Recruiters in all aspects of the recruitment/employment process to include: responding to applicant inquiries via phone and/or electronic correspondence within 48 hours.; preparing all applicant/candidate/new hire information and correspondence letters via Position Manager, assures accurate and timely completion of Employee’s file prior to start date.
• Processes and submits background investigations (verifies licensures, I-9 information; OIG verifications, employment/education and reference checks); prepares new hires for orientation (distributes offer letter, new hire documents, assigns new employee number etc.)
• Demonstrate competency of understanding of recruitment process from application to hire.
• Triages telephone calls for the recruiters and in-person inquiries; of basic questions regarding employment opportunities, and HR Services as appropriate, or makes proper referrals to other areas of HR as necessary.
• Prepares new positions for posting and facilitates the posting through the requisition process
• Maintains HR bulletin board with new positions and GBMC employee ads.
• Maintains job postings on internal and external websites.
• Assists customers in completing HR forms as necessary.
• Assists with assembling of HR Employment files ensuring no backlog of daily items
• Assists and supports the recruiters in the preparation for and attendance at job fairs when required and GBMC open houses. Creates and tracks information on a spreadsheet from attendees at Job Fairs.
• Manages the registration of attendees for Open houses, assembles give away packets, assists with decorating, assembles clipboards for managers, tracks attendees on spreadsheet and completes any other duties assigned/delegated by recruiter.
• Train and support Managers with Position Manager/Hiring Manager and applicant tracking system
• Maintains HR information logs/spreadsheets to include but not limited to PAF tracking, student and new hire tracking, etc.
• Prepares /calculates HR matrix data.
• Performs other project work and duties as assigned.
Pay Range
$17.35 - $26.36
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
GBMC HealthCare, Inc. is a private, not-for-profit corporation that owns and operates Greater Baltimore Medical Center (GBMC), a regional community hospital in Towson, Maryland, two miles north of Baltimore City. GBMC HealthCare is comprised of GBMC, GBMC Health Partners, Greater Baltimore Health Alliance, the GBMC Foundation and Gilchrist. GBMC Health Partners is a collective of more than 300 primary care providers, specialists, advanced practice clinicians, and hundreds of support staff, all working together to care for our community. The GBMC Foundation coordinates fundraising for the healthcare network. Gilchrist is Maryland’s leading nonprofit provider of serious illness and end-of-life care.
The Mission of GBMC is to provide medical care and service of the highest quality to each patient and to educate the next generation of clinicians, leading to health, healing and hope for the community.
As our national healthcare system evolves, for GBMC to maintain its status as a provider of the highest quality medical care to our community, we must transform our philosophy and organizational structure, and develop a model system for delivering patient-centered care. We define patient-centered care as care that manages the patient's health effectively and efficiently while respecting the perspective and experience of the patient and the patient's family.
To every patient, every time, we will provide the care that we would want for our own loved ones!
