Job Description

Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

We are looking to hire a HR Coordinator LATAM in Mexico City - Santa Fe in Hybrid model.

Description :

The HR Coordinator, LATAM plays a key role in supporting the day-to-day operations of the Human Resources function across the region. This position is responsible for coordinating a broad range of HR activities, maintaining accurate employee records and HR systems, supporting HR programs and initiatives, and ensuring the timely execution of administrative and operational processes.

As a primary point of contact for employees and managers, the HR Coordinator serves as a trusted liaison between the HR team and the business, ensuring clear communication and the efficient resolution of HR-related inquiries. The role also supports the development, documentation, and continuous improvement of HR policies, procedures, and processes to promote consistency, compliance, and operational excellence across LATAM.

Main Responsibilities:

• Serve as the first point of contact for employee inquiries regarding HR policies, procedures, benefits, and programs, ensuring timely and accurate support.
• Support payroll administration by preparing and validating employee data, including new hires, terminations, absences, compensation changes, bonuses, and other payroll-related transactions.
• Support the execution and continuous improvement of regional HR processes, ensuring consistency and compliance with local labor requirements across LATAM.
• Coordinate and execute onboarding and offboarding processes, ensuring a seamless employee experience and completion of all required documentation.
• Prepare and maintain HR documentation and employee records related to training, performance management, and other personnel activities.
• Generate HR metrics, dashboards, and analytical reports to support decision-making and monitor key HR activities.
• Support employee relations by assisting with workplace concerns, facilitating issue resolution, and maintaining confidentiality.
• Recruitment process for assigned positions, partnering with hiring managers to attract, assess, and hire top talent across LATAM.
• Source candidates through multiple recruitment channels and maintain an accurate, up-to-date applicant tracking database.

Requirements:

• At least 2 years of previous experience as an HR Analyst, HR Assistant, HRBP Jr or relevant Human Resources position
• Fast computer typing skills and Excel (intermediate level)
• Familiarity with resume databases and any HR ERP system (SAP HCM, Dayforce)
• Demonstrates professional maturity, sound judgment, and discretion when handling sensitive matters.
• Excellent organizational and focus to detail skills
• Strong communication skills
• Problem solving skills
• Intermediate English level
• Degree in Human Resources, Psychology or related field

The successful candidate will receive a conditional offer which will be contingent upon a successful background clearance obtained through our contracted third-party vendor or similar. The standard clearance requirements depend on the position and may include some or all of the following: criminal or credit clearance, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR team.