Job Description

14 weeks. Work that matters from day one.

Hybrid 4 days in the office, 1 day remote | 14-Week Contract Assignment

About Us

Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards.

As part of Fortify Companies, we are part of something bigger. Fortify’s roots are in restoration—helping families and businesses recover when disaster strikes. But we’re building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild.

Through our family of companies, we deliver coordinated care from prevention to restoration across 210+ markets nationwide, backed by Summit Partners. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.

Our Brand Values

· Safety first, always: We hold ourselves to the highest standard to protect our team, clients, and communities

· Showing up with a service heart: We help people move forward with empathy, respect, and unwavering commitment

· Bringing the energy: We show up with urgency and a get-it-done mindset, owning every outcome

· Predictability in the unpredictable: With standardized systems, we deliver consistency every time

· Driving success together: By supporting one another, we strengthen relationships and drive results

About the Role

This is a 14-week contract assignment at our corporate headquarters in Portsmouth, NH, covering a planned maternity leave for a key member of our HR team. You will step directly into an active, high-volume HR function and own it end to end while keeping everything running at the same standard our team and candidates expect.

The scope is real: 12+ open requisitions across New Hampshire, Maine, and Massachusetts; new hire onboarding across four office locations; employee communications and experience programming; and day-to-day HR operations serving employees from Portsmouth to Foxborough. This is not a task-list role. It requires someone who can absorb how we operate, build trust with hiring managers and employees quickly, and maintain the systems and cadences already in place without missing a beat.

You will report directly to the VP of Human Resources and work closely with IT, Operations, and department leaders across the organization. All compensation decisions, carrier communications, and escalated employee matters route to the VP of Human Resources.

What You'll Own:

Recruiting

· Own 12+ active open requisitions across NH, ME, and MA from post through offer accepted

· Source and screen candidates via Indeed, LinkedIn, Workable, and staffing agency partners

· Schedule and coordinate all interviews with hiring managers

· Draft offer letters, route for VP approval, and communicate decisions to candidates

· Maintain the weekly open reqs tracker and report status to the VP of Human Resources

New Hire Onboarding

· Add new hires to ProLiant; initiate background checks (ProfileGorilla) and drug screens (Concentra)

· Send pre-onboarding checklists to IT, Operations, and department leaders ahead of each start date

· Set up the swag portal (Promocentric) and order business cards for new hires

· Send customized welcome emails to new hires before their start date

· Lead Day 1 onboarding in Portsmouth: paperwork, office tours, ProLiant mobile app setup, and team introductions

· Coordinate fleet items including WEX cards, EZ Passes, and vehicle paperwork with the COO

· Facilitate 30-, 60-, and 90-day check-in surveys using established templates

Employee Experience & Communications

· Send new hire announcements using the established format and welcome communications

· Run recurring check-in and exit survey cadences on schedule

· Route exit interview summaries and employee feedback to the VP of Human Resources

HR Operations & Compliance

· Serve as the Tier 1 HR point of contact for employees across Portsmouth, Hooksett, Topsham, and Foxborough

· Maintain accurate employee files and ProLiant records throughout the assignment

· Support workers’ compensation documentation and recordkeeping; escalate all carrier communications to the VP of Human Resources

· Track employee certifications and send renewal reminders in coordination with scheduling

· Route HR and payroll questions to the VP of Human Resources or the appropriate contact

Perform other duties as assigned to support the needs of the team and business

Requirements

What You Bring:

· 2+ years of HR coordinator or generalist experience with direct exposure to recruiting and onboarding workflows

· Experience managing multiple open requisitions simultaneously in a fast-paced, multi-location environment

· Proficiency with an ATS platform; Workable experience preferred

· Familiarity with HRIS systems; ProLiant experience a plus

· Experience coordinating background checks, drug screens, and pre-employment processes

· Strong written and verbal communication skills with the ability to interact professionally with candidates, employees, and senior leaders

· Highly organized with strong attention to detail and the ability to maintain accurate records across multiple systems

· Self-directed and able to operate independently with minimal ramp-up time

· Discretion and sound judgment when handling sensitive employee and compensation information

· Ability to travel occasionally to Hooksett NH, Topsham ME, and Foxborough MA as needed

You'll Thrive Here If You Are...

· A self-starter who can step into an active role, learn the systems quickly, and keep things moving without close oversight

· Someone who takes pride in a smooth onboarding experience and understands that Day 1 sets the tone for the entire employee relationship

· Detail-oriented and disciplined about tracker hygiene, file accuracy, and follow-through on every open item

· A calm, professional communicator who handles candidate questions, employee concerns, and leadership requests with equal consistency

· Comfortable with ambiguity and confident about knowing what to escalate and what to manage independently

Benefits

What We Offer

Compensation & Structure

· Competitive hourly rate commensurate with experience

· 14-week assignment with a defined scope

· Hybrid schedule based out of Portsmouth, NH

Culture & Experience

· Direct access to senior HR leadership and cross-functional exposure across a multi-state operation

· A team that values plain talk, hard work, and doing right by the people we hire

· The opportunity to make a real and visible impact in a short period of time

· Work that matters: every hire you make and every new employee you onboard is joining a team that shows up for people on their worst days

Ready to Join Us?

If you are an experienced HR coordinator who can hit the ground running, operate with confidence, and leave a function better than you found it, we want to hear from you. This assignment has a clear scope, a supportive team, and real work that makes a difference.

Equal Opportunity Employer

Insurcomm Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment.