Job Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

POSITION DESCRIPTION

POSITION DETAILS

Job Title:

Human Resources Coordinator

Division:

Human Resources

Location:

Moorebank

Reporting To:

Head of Human Resources

Direct Reports:

Nil

Employment Status:

Permanent Full-Time

Level:

COMPANY PURPOSE & DELIVERY MODEL

To enrich people’s lives by transforming the built environment

POSITION SUMMARY

Provide timely, accurate and professional administration coordination and support to the Human Resources (HR) team. Specific focus will be on the completion of administrative HR activities including general correspondence recruitment correspondence, new starter administration, coordination of appointments and meetings for interview, and other activities as required.

KEY DUTIES & RESPONSIBILITIES

No.

Responsibility

1.

Onboarding & New Starter Administration

· Preparation and distribution of Contracts of Employment

· Compilation and distribution of New Starter Information packs

· Ensure all New Starter paperwork has been received and saved in employee Personnel file

· Set up for National Police Check Process

· Completing New Starter System Set Up in ELMO, ARMS, Secure ARMS and HR3

· Communicating with Managers, Branch Administrators and the relevant departments to commence New Starter Form completion on the Intranet

· New Starter Auditing ensuring required documentation and licences has been received by HR

· New Starter One Month Check Ins

2.

Offboarding Administration

· Email communication with the relevant managers and departments to commence the offboarding process

· Preparation of Asset Lists

· Completing required system changes for offboarding in ELMO, ARMS and HR3

3.

General HR System Administration

Responsible for assisting the Human Resources team with HR system administration and reporting, including but not limited to:

· Management of the team Inbox

· Saving all employee related documentation in personnel files

· Preparation and distribution of salary review and employment change letters

· Ensuring probation reviews are completed and preparation of probation review letters

· Assisting in photocopying and filing

4.

Learning and Development Administration

· Assisting with apprenticeship and work experience documentation and filing

· Booking and coordination of external training bookings

· Uploading of attendance registers and records into ARMS

· Scheduling attendees for Internal training sessions

· Preparation of training materials

5.

Other Responsibilities

• Development and maintain an understanding of Grosvenor Engineering Groups business operations, culture and objectives
• Act in a manner consistent with the Grosvenor values.
• Build sustainable, professional relationships with key stakeholders at various levels, championing workplace harmony
• Contribute to HR through research, development and continuous improvement strategies
• Comply with all Grosvenor’s Policies and Procedures, as amended from time to time.
• Perform all other duties as requested by the Chief People Officer

ACADEMIC & TRADES QUALIFICATIONS

Desirable

Business administration certification

WORK EXPERIENCE & SKILLS

Essential

Previous experience working in HR administration role (3+ years), supporting a small team, producing and managing high volumes of paperwork

Previous experience in a position requiring high ethical standard of conduct, including the ability to maintain a strict code of confidentiality and to exercise sound discretion.

Advanced computer skills (data entry, database management etc)

PERSONAL QUALITIES & BEHAVIOURAL TRAITS

Show initiative and strong attention to detail.

Demonstrates discretion and highest degree of confidentiality in relation to staff employment information and issues.

Excellent communication and interpersonal skills, including written and verbal. Able to deal with a wide variety of people from diverse backgrounds.

Well-developed organisational and time management skills and the ability to proactively identify and meet expectations in a timely manner. Able to multitask and maintain focus on priorities. Able to work to tight deadlines.

Able to maintain and generate a positive view of the company and act as an excellent ambassador internally and externally.

WORK HEALTH & SAFETY RESPONSIBILITIES APPLICABLE TO THIS ROLE

MANAGER

EMPLOYEE

Provide, so far as is reasonably practicable, a healthy and safe workplace for workers, contractors and visitors including:

• Regularly monitor the work area.
• Actively review work procedures to ensure all work are performed in line with GEG procedures, Golden Rules and in a safe manner.
• Actively lead accident/incident investigations for people or areas under your supervision.
• Working with the employees, subcontractors and customer to identify hazards, agree on appropriate controls and monitor through to closure in order to ensure these are implemented effectively.
• Reinforce to employees and subcontractors the expectation to report all near misses, hazards and incidents as soon as possible.

Provide adequate instruction, information, supervision and training for employees to perform their work in a safe manner, including:

• Ensure all new employees are provided with an induction to the work area and duties.
• Facilitate the development of safe work instructions for all techniques, processes, equipment and machinery as required.
• Organise for employees to attend safety training courses as required.
• Provide adequate supervision for employees depending on the nature of the tasks and associated roles.
• Ensure work is only allocated to those competent to do complete those works.

Contribute to workplace health and safety by:

• Maintaining a clean and safe workspace.
• Abide by workplace health and safety policies, procedures and Golden Rules.
• Promptly reporting any safety incidents, hazards or near misses
• Following all emergency activities
• Providing feedback in safety consultation
• Taking reasonable care to protect self and others in the workplace from harm.

DIRECTORS / EXECUTIVES / SNR MGR

Ensure, so far as is reasonably practicable, to:

• Continuously learn and remain up to date with WHS matters, relevant hazards workers are exposed to, and the work being conducted by employees and subcontractors.
• Ensure appropriate resources are available to eliminate or minimise risk.
• Ensure communication processes for WHS information are in place within your area of control.
• Ensure those within your area are complying with GEG processes and WHS legislation.
• Maintain a clean and safe workspace.
• Lead safety by example.

Employee Signature

Date

Manager Signature

Date

Last Reviewed by Human Resources

March 2023

Grosvenor’s Purpose, Values & Key Behavioural Indicators

PURPOSE

To enrich people’s lives by transforming the built environment

VALUES

KEY BEHAVIOURS

We are totally committed to creating an excellent “team based” working environment of all our employees.

Accordingly, we expect all our employees to exhibit the following behaviours:

Key Behaviours

Key Behaviours Indicators (KBI)

We treat each other with respect and dignity

• Listen and acknowledge others point of view
• Shares information openly
• Manages emotions under pressure
• Treats others as you would expect to be treated
• Collaborative - works with others as a team

We respect the law and act accordingly

• Knows and follows relevant policies and rules
• Identifies risks and takes action
• Demonstrates sound judgment and integrity

We are fair and honest in our dealings

• Up front and honest with people
• Gives credit where credit is due
• Acts for the good of the team
• Focus of the issues not the personalities

We use the organisation’s property responsibly and in the best interests of the organisation and its reputation

• Demonstrates respect for the work environment
• Demonstrates respect for company property
• Demonstrates respect for company values, standards and policies
• Always searches for better ways of doing things

We are responsible for our actions and accountable for their consequences

• Takes ownership for successes and failures
• Leads by example
• Follows up on commitments that have been made
• Embraces change
• Willing to accept additional responsibilities

Join the A-Team and experience the A-Life!