Job Description

As a member of the HR Central (“HRC”) team, our HR Central Representatives (“HRC Rep”) are an integral partner to the Human Resources function. The HRC Rep serves as the primary contact within a centralized shared service center (and/or support model).

As an HRC Rep, you will apply general HR knowledge and skills to complete a wide range of administrative tasks and are responsible for data administration by entering, maintaining, auditing, and processing sensitive HR data into the HRIS system. You’ll partner with, Human Resources, Talent Acquisition, Compensation, Payroll and/or Benefits team members on a variety of tasks and special projects.

As an HRC Rep, you will:

• Utilize case management system to ensure accurate and timely responses to requests and inquiries received from HR within internal service level agreements (“SLA”)
• Use understanding of HR regulations and policies, knowledge database, reference materials, and all resources available to perform basic investigations and to provide resolutions
• Review and enter changes related to the entire employee life cycle such as creating/extending offers to new hires and transfers, changes in salaries/jobs/departments, terminations, and more
• Ensure integrity of all HR data entered in the HRIS system and perform audits to ensure accuracy
• Assist HR Technology with enhancements to the HR systems
• Establish positive relationships throughout HR and with process partners
• Contribute to the creation of solutions to improve and standardize, where possible, the service by identifying, recommending, and supporting opportunities for improvement
• Use functional and technical knowledge to provide end-users with general guidance and informal training as needed
• Assist with creating formal internal training tools and process manuals
• Work on other duties/project work as assigned
• Must possess a High School Diploma or equivalent
• Must have at least 1 year of experience working in a human resources environment or similar - preference given to those who have 3-5 years of experience
• Experience in data entry for Human Resources is highly preferred
• Must have a general understanding of core HR practices
• Demonstrated ability to use Microsoft Office products is required (Word, Excel, Outlook, PowerPoint, SharePoint, etc.)
• Ability to work in HRIS systems; Oracle experience is a plus
• Strong technology skills with the ability to quickly learn and work in a cloud-based solution
• Ability to work in a fast-paced environment with constant deadlines and time constraints; open to an environment where things change constantly
• Ability to follow standard procedures