Job Description

Career Area:

Human Resources

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

This critical role supports HR operational effectiveness by delivering accurate, timely, and employee-focused administrative support across core HR processes. The position helps ensure compliance, service quality, process consistency, and reliable HR data management while identifying opportunities to improve the employee experience and overall HR operations.

Role Definition
Supports the business by executing HR customer service and complex administrative duties.

Key Responsibilities
• Execute HR processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.
• Deliver a high-quality service experience for employees and internal customers.
• Identify opportunities to improve HR process quality, speed, cost, and employee experience.
• Maintain HR operations knowledge resources and support reporting of HR operational metrics.
• Document and manage HR information accurately, consistently, and in accordance with established standards and policies.

Degree Requirement
Degree or equivalent experience desired.

Key Skills and Capabilities
• Business Process Improvement: Gathers data, identifies process gaps, supports requirements analysis, and recommends ways to reduce waste, variation, and inefficiency.
• Information Capture: Documents routine information, follows established standards, and uses tools to organize and retain business information in an auditable manner.
• Service Excellence: Provides responsive, high-quality service; resolves common customer issues; and responds to unexpected requests with urgency and professionalism.
• Accuracy and Attention to Detail: Uses review methods, checklists, and lessons learned to complete work with precision and minimize errors.
• Employee Relations: Explains policies and procedures, assists with routine employee concerns, and supports local resolution of employee relations matters.
• HR Policies, Standards, and Procedures: Maintains HR standards, supports compliance, escalates potential exceptions, and contributes to procedure improvement.
• Human Resources Consulting: Understands HR consulting roles, gathers information, and documents options for addressing HR issues.
• Human Resources Operations: Supports day-to-day HR activities, records HR data in HR systems, documents workflows, and generates or interprets standard HR reports.

Disclaimer
This job description is intended as a general guide to the duties and salary grade for this position. It is not an exhaustive list of all responsibilities, duties, or effort required. Management may revise this description at any time to meet organizational needs. It is not intended to be a comprehensive list of essential job functions as defined by the Americans with Disabilities Act.

Pay Range:

$62,520.00 - $93,780.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.Visa Sponsorship is not available for this position.

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community