Job Description

About Us:

***Bilingual in English and Spanish highly desired.***

***Winner of Richmond 2026 Top Workplaces Award***

Trolley Hospitality Companies is a Richmond-based hospitality company comprised of catering, vending, deli, and corporate dining divisions in both the greater Richmond area and Hampton Roads. We have been recognized as a Top Workplace by both the Richmond & Hampton Roads divisions, and voted one of Richmond's top caterers by Style Weekly and Virginia Living Magazine, as well as Operator of the Year by the National Automatic Merchandising Association.

We understand that our success is driven by the dedication and passion of our employees. Together, we strive to fulfill our purpose of delivering happiness to our customers, our community, and our employees. We hope you will join us!

Our Values - The Trolley Way:

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first-be part of the solution
• Transparency and honesty-no BS

Please visit our website at www.trolleyhouseva.com to learn more!

About You:

• You have a courteous and friendly attitude.
• You are energized by making other people's jobs easier.
• You have a knack for tracking and following up on tasks.
• You enjoy making sure every 'i' is dotted and every 't' is crossed.
• You like being exceptionally good at what you do.
• You are willing to own your mistakes and learn from them.

How You Will Make an Impact:

The Human Resources Coordinator plays a key role in ensuring a seamless employee experience by coordinating recruitment, onboarding, orientation, employee engagement, and day-to-day HR operations. This position serves as a resource for employees, maintains accurate HR records, supports compliance with established policies and procedures, and assists with HR initiatives that support the organization's growth.

Recruitment & Onboarding

• Assist with recruiting efforts, including reviewing applications, scheduling interviews, and supporting hiring events
• Guide new hires through the onboarding process from offer acceptance through their first day
• Complete background checks, E-Verify, and other pre-employment requirements
• Coordinate new hire setup, including technology, benefits, and company resources
• Maintain driver eligibility and company auto insurance records

Orientation

• Prepare orientation materials and conduct New Hire Orientation
• Track onboarding completion and gather new hire feedback

Employee Engagement

• Coordinate employee recognition programs and service awards
• Help plan employee engagement activities and events
• Maintain employee recognition displays and profiles

General HR

• Serve as a welcoming first point of contact for employee HR questions
• Maintain employee records and HR documentation
• Process employment verifications and employee information updates
• Maintain the company PTO calendar
• Support HR compliance, audits, and special projects as needed

What You Bring to the Table:

• Associate or Bachelor's degree in Human Resources, Business Administration, or a related field preferred, or 2+ years of experience in human resources, recruiting, or a related field.
• Bilingual in English and Spanish highly desired.
• Basic knowledge of employment laws and HR best practices.
• Proficiency in Microsoft Office Suite.
• Experience using HRIS and/or applicant tracking systems preferred.

The Good Stuff:

• $21-26/hr
• Paid Holidays, Vacation, & Floating Holidays
• Medical, Dental, and Vision insurance plans available
• 401(K) retirement plan and company match after 1 year of employment
• Company paid Life Insurance and Short-Term Disability
• Employee Assistance Program (EAP)
• Free lunch provided daily in the break room
• Crunch Gym Membership Discount
• Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse