Job Description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.

At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.

Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.

What you will have an opportunity to do:

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

We offer a very competitive salary and generous benefits including:

• Medical, Dental, and Vision plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off and Holidays
• 401(k) with Company Match
• Commuter and Company-paid Toll Programs
• Complimentary Shift Meal

The Human Resources Coordinator provides administrative and operational support to the Human Resources team and serves as a key point of contact for employees. This role supports recruitment, onboarding, HRIS administration, payroll processing, reporting, employee events, and compliance initiatives.

ESSENTIAL FUNCTIONS, DUTIES, RESPONSIBILITIES (but not limited to)

• Monitor and support the hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
• Assist with job postings, interview scheduling, and preparation for onsite visits and agendas.
• Assist managers/supervisors with hiring processes to help streamline and move candidates through hiring process efficiently and timely as well as addressing any issues.
• Help facilitate applicant flow from offer letter acceptance, background screenings, and electronic onboarding prior to start date.
• Coordinate with managers on technology needs for new hires, office preparation, or uniform ordering.
• Create and maintain new hire and personnel files and enter them into Human Resources Information Systems.
• Assist with orientation of new employees.
• Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.
• Assist employees with internal and external transfer requests and procedures.
• Conduct reference checks, motor vehicle checks, and employment verifications or unemployment claims.
• Ensure weekly, bi-weekly and monthly reporting is completed for specific HR data.
• Assists with housing arrangements for new hires (specific managerial roles) that may have temporary housing offered during relocation period.
• Answer HR office phone calls and respond or distribute HR Inbox emails.
• Train new hires on Human Resources processes, programs, and general HR policies.
• Participate in HR projects for the property.
• Serve as the primary administrator for the Beekeeper employee communication platform, managing user access, HR communications, announcements, and ongoing engagement across the workforce.
• Other duties and projects as assigned.

What are we looking for?

POSITION REQUIREMENTS

• Must possess a High School Diploma or equivalent, some college preferred (not required)
• Must possess 2+ years of clerical/administrative experience in an internal office setting, preferably in Human Resources
• Valid Drivers License Required, motor vehicle background check will be completed
• Bilingual (English/Spanish) strongly preferred
• Use of computer applications to include all Microsoft Office programs

QUALIFICATIONS, SKILLS, & ABILITIES

• Performing office support duties.
• Reading and explaining rules, policies and procedures.
• Resolving varied office administrative problems.
• Organizing, maintaining and researching office files.
• Composing and merging correspondence independently or from brief instructions.
• Compiling and summarizing information and preparing periodic or special reports.
• Using initiative and independent judgment within established procedural guidelines.
• Organizing own work, setting priorities and meeting critical deadlines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.

WORKING CONDITIONS – PHYSICAL/MENTAL REQUIREMENTS

• Must be able to work in a fast paced, deadline driven environment.
• Mobility to work in an office setting, use standard office equipment.
• Stamina to sit for extended periods of time.
• Strength to lift and carry up to 20 pounds.
• Vision to read printed materials and computer screens with dexterity to utilize computer equipment.
• Hearing and clear speech to communicate in person or over the telephone.
• Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.

SCHEDULE: Monday – Friday. 8am-5pm.

LOCATION: On-site, this is NOT a remote position

Compensation:

$25.00

-

$27.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.