Job Description

2025 & 2024 - Best of the East Bay - Best Home Health Services, Diablo Magazine

2025 - Best of Oakland - Best Home Care Services for Seniors, Oakland Magazine

2025 - Top Home Care Agency, CommunityVotes Santa Rosa

2025 - Best of the Bay Area - Best Senior Living Provider, SFGATE

2023 Inc Magazine - Listed as one of the 5000 Fastest-Growing Private Companies

2020 Certified “Great Place to Work”, 2020 Employer of Choice recipient

Come join the Hillendale Home Care team ! We are a trusted in-home care partner working with senior care clients and caregivers throughout the San Francisco Bay Area and we’re looking for an HR Coordinator to join our Walnut Creek team! This role is ideal for someone early in their HR career who is eager to learn, enjoys problem-solving, and thrives in a fast-paced environment.

You will work closely with the HR Manager and team to ensure smooth day-to-day HR operations, with a strong focus on compliance, data accuracy, and employee support.

What You’ll Be Doing:

• Serve as the primary point of contact for caregivers, both in person at our Walnut Creek office and via email, ensuring every interaction is responsive, professional, and high-quality.
• Own and manage the caregiver HR inbox, triaging questions and assistance requests, resolving what you can directly, and escalating to the right team member as needed.
• Act as a system administrator for our HRIS and CultureAmp, including data entry, audits, updates, survey and reporting support (headcount, compliance, ad hoc), and validation to ensure data integrity, and troubleshoot basic user issues.
• Provide a seamless new hire onboarding experience, including background checks, TB clearance, Home Care Aide (HCA) Registry verification with CDSS, I-9s, systems access, and conducting new hire orientation.
• Manage offboarding logistics, including system updates, removing access, final pay coordination, benefits termination and final paperwork.
• Respond to employee inquiries and requests (pay stubs, W-2s, password resets, benefits, employment verifications, and similar).
• Maintain accurate and up-to-date employee records.
• Identify and flag discrepancies or trends in HR data.
• Provide support for people programs and firmwide initiatives, including employee recognition, employee support, holidays, and special events.
• Assist in improving HR processes, documentation, and workflows.
• Collaborate with team members to streamline administrative operations.
• Coordinate with payroll, benefits, and operations teams as needed.
• Support ad hoc HR projects and initiatives.

What We're Looking For

• Personable and approachable – able to work well with employees at all levels
• Problem solver – able to think critically and find solutions independently
• Willing to learn – open to feedback and developing new skills
• Team player – ready to jump in and help wherever needed
• Adaptable – comfortable in a dynamic, fast-moving environment

What Hillendale Provides

• $31-$36 p/h DOE
• Full-time Mon-Friday schedule in our Walnut Creek office
• Healthcare benefits (medical, dental, vision, life)
• 401(k) plan with employer match
• Paid vacation and sick time
• Paid holidays
• Fun, collaborative work environment

Requirements

• 1–2 years of experience in an HR, administrative, or coordinator role
• 1 year of Experience with an HRIS
• Strong attention to detail and organizational skills
• Ability to handle confidential and sensitive information with discretion
• Excellent written and verbal communication skills
• Familiarity with hourly workforces
• Ability to manage multiple tasks and meet deadlines
• Experience with Google Workspace

Limitations and Disclaimer: This job description describes the essential functions, general duties and responsibilities, physical requirements, and PPE associated with the position; it is not an exhaustive list of all duties, responsibilities, or skills required for the position. The essential functions, general duties, responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.This job description neither states nor implies that the listed essential functions, general duties and responsibilities, and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules. Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently. This job description in no way alters the “at-will” employment relationship with Hillendale Home Care.