HR Coordinator

The Job Responsibilities

We are hiring an HR Coordinator to work hybrid out of our Andover, MA office.

Under general supervision, the Human Resources Coordinator provides administrative and general support for the human resources function in a variety of HR areas including, but not limited to, HR administration, benefits, employee relations and recruiting. The HR Coordinator prepares and maintains employee files, records and information. They assist employees with basic inquiries involving human resources programs, policies, procedures and functions. Must be able to maintain confidentiality of sensitive material/information as a requirement of this position.

First Point Of Contact: Serves as the first point of contact for HR inquiries of limited to moderate complexity, via phone, email or in-person, responding effectively to internal and external customers. Utilizes knowledge of HR discipline to answer inquiries related to HR policies and procedures, escalting as required. Refers employees to the correct HRBP/SME/other resource as needed while continuing to develop knowledge of dHR disciplines.

Employee Relations: Provide a welcoming experience for all new employees, accurately process relevant new hire paperwork, verifying I-9 paperwork and required documentation, ensuring IT setup, serve as a point person for new employee questions and assists in onboarding for new employees. Serves as first point of contact for employees and outside stakeholders for some HR requests. Responds effectively to HR-related inquiries, either providing information or directing/triaging to HR Management, Operations Management and/or subject matter experts. Escalates more complex questions to appropriate party.

Administrative Support: Prepares and processes personnel action forms in a timely and accurate manner to maintain database/system integrity. Sets up and maintains employee files. Completes employment verifications. Process HR invoices and coordinates with Purchasing to ensure compliance with the Delegation of Authority and Finance Policies. Arranges travel plans and itineraries; processes travel expense reports in accordance with the Travel Expense Policy.

Systems & Record Keeping: Maintain records of personnel-related data (compensation, personal information, leaves, and other relevant HR data) in both paper and electronic form and ensure all compliance requirements are met. Prepare compensation-related, title change, or promotion letters for existing employees and ensure the information is processed in the HRIS. Liaise with other departments or functions (payroll, benefits etc.)

HR Initiatives: Provides support to HRBPs or COE’s as needed to support the logistics of scheduled HR initiatives (e.g Open Enrollment scheduling). May occassionally provide support on special projects.

Offboarding: Provide support to HRBPs for exiting employees including providing exit paperwork, initiate FedEx RMA, coordinating equipment return and processing terminations for exiting employees.

Employee Engagement: Assist with employee activities and other morale initiatives within the HR function for the respective campus location. Assist with new hire orientation initiatives, scheduling, paperwork, etc.

Back-Up Support: Serve as backup to other HR Admins.

Performs other duties as needed and assigned.

Your Qualifications

• Associate's degree in a related discipline or the equivalent in education, training and experience.
• Minimum of 3 years work experience in an administrative capacity required Minimum of 1 year experience supporting an HR function preferred
• Experience in a role where strict confidentiality was required is strongly desired
• Ability to perform multiple tasks simultaneously and efficiently meet constant deadlines
• Strong computer skills (MS Excel/PowerPoint/Database) required

The targeted pay range for this position is typically between $25.10 - $30.14 We note that the base pay offered is based on market location and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.​ This position is eligible for the following additional compensation: overtime pay.