Job Description

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

Are you an HR professional looking to grow your career in employee and labor relations? We are seeking a highly motivated, curious, and detail-oriented HR Coordinator to join our Human Resources team. This role is a great opportunity for someone who is eager to expand their knowledge of labor relations, HR operations, and employee support while gaining broad exposure across multiple areas of HR. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and is excited to learn and grow within a collaborative HR team. This position offers hands-on experience supporting union processes, HR systems administration, employee inquiries, and day-to-day HR operations.

Key Responsibilities

• Process HR transactions accurately and timely within the HRIS system
• Coordinate union bid processes and maintain related documentation and communications
• Administer union contract wage increases and updates within the HRIS system
• Support employee and labor relations activities with guidance from HR leadership
• Respond to HR Service Desk inquiries and provide excellent customer service to employees and managers
• Maintain employee records and ensure data integrity within HR systems
• Assist with interpreting and applying HR policies, procedures, and union agreements
• Partner with HR team members to support various HR initiatives and projects
• Utilize business systems and reporting tools to support HR operations and decision-making
• Provide administrative and coordination support across HR functions as needed
• Other duties as assigned

Minimum Qualifications

• High school degree or equivalent required, Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• 1–3 years of relevant HR, employee relations, labor relations, or HR operations experience
• Experience working with HRIS systems; Workday experience preferred
• Knowledge of business systems and strong technical aptitude
• Strong organizational skills with excellent attention to detail
• Effective written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Demonstrated professionalism and ability to handle confidential information appropriately
• Strong customer service mindset and collaborative approach
• Eagerness to learn, grow, and build a career in Human Resources, employee relations, and labor relations

Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship
• Family members cannot work in the same department.