Job Description

Pay Range: $$53,000 – $67,000 annually

Location: Norwood, MA / In-Office / Accessible from major highways

Schedule: This role follows a primarily daytime schedule, with 1–2 days per week requiring extended hours (11:00 a.m.–7:00 p.m. or 12:00 p.m.–8:00 p.m.).

Remaining days are scheduled between 9:00 a.m.–5:00 p.m. or 9:30 a.m.–5:30 p.m.

The Human Resources Coordinator plays a critical role in supporting the HR team with the coordination of all aspects of the human resources functions, including benefits administration, dissemination, and interpretation of policies & procedures, being the first point of contact for employee questions and concerns, and assisting with employee engagement, development, and retention efforts. This position requires a fluent Portuguese speaker to effectively communicate with many employees in our production facility. Additionally, the HR Coordinator will work closely with the HR team and senior leadership on a variety of projects and may get involved in employee relations and other HR work as part of their development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work with employees and internal partners to provide support and respond to inquiries.
• Process new hires and terminations.
• Administer health and welfare plans including enrollments, terminations, change reporting, and claims resolution. Administer FMLA and other leaves of absence.
• Prepare and maintain employee records in compliance with applicable legal requirements.
• Process changes through payroll to ensure accurate record-keeping and proper deductions, and help administer the attendance policy.
• Oversee the performance evaluation program.
• Assist in the development and implementation of personnel policies and procedures.
• Assist with in-house HR audits to ensure compliance.
• Support employee relations, recruitment, and retention efforts as needed.
• Work with the HR team to brainstorm and identify solutions to ensure Home Market Food’s continued strength as a fantastic environment in which to work.
• Provide day-to-day administrative support to the HR team, including data entry, filing, scheduling meetings, preparing new hire paperwork, ordering office supplies, and coordinating FedEx shipments.
• Create and maintain HR reports, spreadsheets, and dashboards to support workforce metrics, analytics, and reporting needs.
• Coordinate and facilitate employee focus groups to gather feedback and support employee engagement initiatives.
• Develop, coordinate, and deliver HR-related training programs and presentations for employees in both English and Portuguese.
• Assist with other duties and unique events as assigned.

EDUCATION AND/OR EXPERIENCE:

• Minimum of an Associate's Degree in Human Resources or a related field is required; Bachelor's Degree preferred.
• Working experience in Human Resources preferred, but not required.
• Fluency in written and spoken English and Portuguese is required; basic conversational Spanish is a plus.
• Strong MS Office skills are required.
• Familiarity with ADP Workforce Now is preferred.

PHYSICAL REQUIREMENTS AND ENVIRONMENT:

The physical demands and work environment described below are representative of those required to perform this job's essential functions.

• Must have good vision and manual dexterity.
• Able to sit/stand for prolonged periods at a desk and work on a computer.
• Must be able to go into the plant with company-provided PPE.
• Must be able to lift up to 15 pounds.
• The noise level in the office environment is typically moderate.