Job Description
HR Coordinator
Reports to: Head of Performance and Development
Location: Hybrid, Central London (Chalk Farm)
Compensation: Up to £35,000
KPI’s: New starter experience | Process accuracy | Task turnaround
The Opportunity
Soar Group is the UK's fastest-growing performance agency group - Hambi Media, For You Advertising, and Soar With Us. We're around 100 people across London and remote, and the lifecycle activity that keeps a group this size running well has become a craft in its own right.
We are looking for a highly organised and proactive HR Coordinator to support the day-to-day operations of the People function. This role is ideal for someone who thrives in a fast-paced environment, enjoys creating structure and consistency, and is passionate about delivering an outstanding employee experience.
The HR Coordinator will play a key role in supporting recruitment, onboarding, employee administration, HR compliance, and internal people processes across the business.
What Sets Us Apart
- Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised
- Highest independent agency spend on Meta in 2025
- Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US
- Two production studios (London and Manchester)
- Creators of D2C Diaries, one of the UK's leading eCommerce podcasts
- Partnered with Meta, TikTok, Foreplay, and Triple Whale
What You'll Own
Recruitment & Hiring Support
- Coordinate interviews and scheduling across departments
- Manage candidate communication throughout the hiring process
- Support job posting creation and management across hiring platforms
- Maintain recruitment trackers and hiring documentation
- Assist hiring managers with interview coordination and candidate feedback
Onboarding & Employee Experience
- Maintain HR records, policies, and documentation
- Support payroll preparation and benefits administration
- Assist with compliance processes including right-to-work checks and employment documentation
- Support internal HR reporting and people data management
- Ensure HR systems and trackers remain accurate and up to date
Employee Support
- Act as a first point of contact for general HR-related queries
- Support employee engagement initiatives and internal communications
- Assist with company events, team activities, and culture initiatives
- Provide administrative support to the wider People team
Requirements
This role demands someone genuinely organised, warm, and detail-obsessed - with real care for the craft of coordination and the people it serves.
Must-Have:
- 2+ years experience in an HR, People Operations, Recruitment, or Coordinator role
- Strong organisational and administrative skills
- Excellent communication and interpersonal abilities
- High attention to detail and ability to manage multiple priorities
- Comfortable working in a fast-moving and collaborative environment
- Experience using HR systems, ATS platforms, or recruitment tools is advantageous
- CIPD qualification or working towards one is desirable but not essential
What Success Looks Like:
In your first 3 months:
- Every new starter across the group has a day-one experience that feels deliberate and high-standard
- Contracts, references, and onboarding admin are running cleanly with zero slips
- You've built trusted relationships across the group
- You’re proactively identifying stories to evangelise our employer brand
By month 6:
- Lifecycle operations run so well they're invisible - the highest compliment this work can receive
- You've co-launched at least one meaningful culture moment that team members talk about
- You're operationally independent, trusted to run coordination with minimal oversight
- You've identified at least two process improvements that have made the function measurably better
Benefits
- 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve
- Long-service holiday scheme: 1 extra day per year of service after 2 years
- Flexible and hybrid working (2 days in office)
- Regular team socials
- Private Health and life insurance
- Company pension scheme
- Work abroad for 1 month a year
