Job Description

The HR Coordinator serves as a key member of the Human Resources team and supports the delivery of efficient, high-quality HR services that align with organizational goals, regulatory requirements, and Otterbein’s mission: “Inspired by faith, we strive to enrich individual life journeys for all.”

Serves as the primary point of contact for onboarding coordination, ensuring new hires are properly entered, processed, and set up across all HR systems, while providing comprehensive HR administrative support. The HR Coordinator partners with leaders, candidates, and partners to ensure a smooth hiring and onboarding experience while maintaining accurate records, supporting compliance, and delivering exceptional customer service.

Primary Duties and Responsibilities

Onboarding Coordination

• Serves as the primary point of contact for recruitment coordination.
• Coordinates pre-employment requirements including background checks, drug screenings, TB testing, physicals, and other onboarding compliance requirements
• Maintains applicant tracking system and ensures accurate documentation of recruitment activity
• Coordinates and supports new partner orientation, including materials preparation, logistics, and facilitation of classes.
• Provides orientation for specific populations (e.g., minor partners, students)

HR Administrative Support

• Maintains required logs, reports, and documentation to support compliance with state and federal regulations
• Assists with maintaining accurate and compliant employee files and documentation in accordance with regulatory requirements
• Provides administrative support to HR team members and assists with special projects as assigned

Systems & Partner Support

• Sets up and maintains new hire access across required systems (e.g., HRIS, scheduling, learning platforms) and assists partners with system access and navigation
• Serves as a resource for basic systems & apps troubleshooting and user support

Community Outreach & Recruitment Support

• Participates in career fairs and community outreach efforts to promote Otterbein as an employer of choice
• Builds and maintains relationships with schools, job coaches, and community organizations
• Supports recruitment initiatives and pipeline development activities

Team & Operational Support

• Provides back-up support to other HR team members as needed
• Assists with coordination of HR-related events and initiatives
• Performs other duties as assigned

Experience & Qualifications

• Minimum of 3–5 years of administrative or related experience
• Experience supporting recruitment or HR processes preferred
• Strong customer service and organizational skills
• Knowledge of HR practices and employment regulations preferred
• Proficient in Microsoft Office, including Excel
• Ability to handle confidential and sensitive information

Skills & Characteristics

• Strong attention to detail and follow-through
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Strong organizational and coordination skills
• Demonstrates professionalism, discretion, and sound judgment
• Collaborative team player with a customer-service mindset

Work Environment

• Typical office environment with occasional exposure to healthcare settings
• May lift up to 15 pounds occasionally
• Possible exposure to communicable diseases, hazardous materials, or workplace incidents
• May interact with individuals in high-stress situations