Job Description

Drive the future of HR through Continuous Improvement and AI

At Sonova, we are committed to creating a world where everyone enjoys the delight of hearing. As part of our Ambition 2030 strategy, we are transforming the way HR delivers value across our global organization.

We are looking for an experienced HR Continuous Improvement Manager to join our HR Strategy & Innovation Office and help shape the future of HR operations. This is a unique opportunity to combine Continuous Improvement, Lean methodologies, change management, and AI-enabled transformation to drive measurable impact across a global HR organization.

If you are passionate about optimizing processes, challenging the status quo, coaching others, and turning innovative ideas into tangible business outcomes, we'd love to hear from you.

More about the role

• Drive Continuous Improvement and AI-enabled transformation initiatives across Sonova's global HR functions, identifying opportunities to simplify, standardize, automate, and enhance HR processes
• Apply Lean and Continuous Improvement methodologies, including Value Stream Mapping, Kaizen, A3 Problem Solving, Standard Work, and Lean Six Sigma, to deliver measurable business impact
• Partner with HR leaders and cross-functional stakeholders globally to identify inefficiencies, remove bottlenecks, and improve service delivery and operational excellence
• Support the adoption of AI-powered solutions and digital tools that enhance productivity, employee experience, and HR effectiveness
• Facilitate workshops, coach stakeholders, and help build a culture of Continuous Improvement across the HR organization
• Act as a change agent by challenging existing ways of working and driving sustainable process improvements aligned with quality, compliance, and regulatory requirements
• Monitor, measure, and communicate the progress, impact, and outcomes of improvement initiatives to senior HR leadership
• Lead and coach cross-functional project teams across a global matrix, building alignment and ownership without relying on formal line authority

More about you

Must-have

• University degree in Business Management, Industrial Engineering, or a related field
• Lean certification and 5+ years of hands-on experience in Continuous Improvement, Operational Excellence, or Process Improvement within a global or matrixed environment
• Strong knowledge of Lean and Continuous Improvement methodologies, including Lean Six Sigma, Kaizen, Value Stream Mapping, and structured problem-solving approaches
• Proven ability to drive change, influence stakeholders, and build alignment across functions and organizational levels
• Strong analytical and project management skills, with the ability to manage multiple initiatives simultaneously
• Excellent communication and collaboration skills, combined with a proactive and self-driven mindset
• Fluent English, both written and spoken

Nice to have

• Experience supporting AI, automation, or digital transformation initiatives
• Familiarity with AI productivity tools (e.g., Microsoft Copilot) and HR technology platforms such as ServiceNow HRSD

More about our offer

We can offer you a new challenge, with interesting tasks and much more – including an open corporate culture, flat hierarchies, support for further training and development, opportunities to grow and take on further responsibility, sports and cultural facilities, attractive employment conditions, and flexible working time models in various roles. Employment level - 100%.

Magdalena Suszek, Talent Acquisition Partner, is looking forward to receiving your application (cover letter, CV, references and certificates) via our online job application platform.

For this vacancy only direct applications will be considered.