Job Description

Provides general, organization-wide support for Human Resources functions, plan administration and initiative implementation within designated Center of Expertise (COE) or HR Operations. Maintains knowledge of all HR areas and activities, while specializing in knowledge of one or two specific HR functions. Communicates with a diverse population of management, employees and external customers and vendors. Has access to highly sensitive, confidential information. Expected to work under minimal management supervision. Will lead projects or significant bodies of work. Uses discretion and/or good judgment on more complex subjects.

Responsibilities

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.

• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.

• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

WORKING CONDITIONS:

WORK CONTEXT

Requires frequent face-to-face and telephone contact with others at all organizational levels, internal and external applicants and other customers. Work is fast-paced with multiple overlapping deadlines, as well as frequent interactions with HR peers on issue resolution, initiatives and projects. Deals with external customers and may require dealing with conflict and/or an angry person. Work requires dealing with conflict situations. Requires constant use of email. Must be able to coordinate and lead others. Works as part of a team. Requires individual outcomes as well as team-based outcomes.

Work is primarily performed in a clean, indoor and temperature-controlled environment with no unusual physical effort. May require performing tasks in moderately close proximity to others. May work at various sites and buildings. Must have own transportation; occasional travel to/from other work locations may be required.

This position will involve public speaking, analyzing data and information, having the ability to work independently or in a team environment, preparing written letters and memos, critical thinking and using good judgment in decision making. Cognitive abilities required include deductive reasoning, information ordering, oral comprehension, oral expression, problem sensitivity, written comprehension, and written expression.

PHYSICAL FACTORS

Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Involves sitting the majority of the time. Walking and standing are required occasionally throughout the work day. Manual and finger dexterity required. May require the ability to stoop, kneel and/or crouch on occasion. Physical presence onsite is essential. Local and/or long-distance travel may be required. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.