Business Overview
Commerce & Marketing Company Technology Supervisory Department (CMTSD) is responsible for the development and operation of E-commerce and marketing-related services within Rakuten Group. Our organization belongs to this department.
Department Overview
Tech Management Office (TMO) supports the business through its assigned Tech teams by effectively managing HR, Finance, and related services.
Our team (HR) is building strategic HR functions, including HRBP, CoE (Centers of Excellence), and Talent/Organizational Development. As part of this transformation, we have established a new HRBP position. The HRBP will support business/organizational leaders in achieving their goals by providing effective solutions based on thorough investigation and analysis of organizational challenges and problems.
Position:
Position Details
The role involves identifying challenges occurring within development sites and business units, and proposing solutions utilizing data analysis. This encompasses a wide range of areas, including workforce planning, recruitment strategy development, organizational and talent development, leadership development, and talent management.
As an HRBP, this position will drive problem-solving in collaboration with Group HR and other stakeholders.
Work Environment
Our organization consists of approximately 15 members, including HRBPs, Talent Acquisition Planners, and Organizational & Talent Development specialists, who mutually support each other. Many of our members are raising children, and we offer an environment that flexibly supports diverse work styles.
Our team is diverse in terms of age, gender, and background, and we communicate in both Japanese and English. For a deeper understanding of our employees' atmosphere and work styles, please also refer to the following R-Hack article:
R-Hack
This article features a member who joined in 2024 and is actively contributing to the business as an HRBP.
https://commerce-engineer.rakuten.careers/entry/workstyle/0089
Mandatory Qualifications:
- Proven in-house HR experience
- Excellent communication and interpersonal skills with the ability to effectively engage with diverse stakeholders, demonstrating logical and critical thinking
- Strong problem-solving and root cause analysis skills
- Business-level proficiency in English (TOEIC Score 800 or higher) and Japanese
Desired Qualifications:
- 5+ years of HRBP experience at global companies
- Team leadership experience
- Experience in HR consulting or HR-related development
- Experience in global HR policy design and implementation
Other Information:
Additional information on Location
Rakuten Crimson House (Head office)
Additional information on English Qualification
A TOEIC Score of 800 or above (or equivalent level of English proficiency or a University Degree earned in an English-speaking country).
Proof of qualifications will be required by the time of the job offer.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.
#corporate #HR #GA #CorporateCommunications #commerce
Languages:
Japanese (Overall - 4 - Fluent)

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 150 offices and 120,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo and Nagoya stock exchanges, and its ADRs trade on the New York Stock Exchange (NYSE: SMFG).
Americas: https://www.smbcgroup.com/
EMEA: https://www.smbcgroup.com/emea/
APAC: https://www.smbc.co.jp/asia/
Tokyo: https://www.smfg.co.jp/english/