Job Description

The HR Business Partner serves as the HR leader at the Operating Company providing advisory to leaders on organizational development, manpower planning, culture and engagement, employee relations, policy and governance amongst others. This role aligns the HR strategy to business goals and ensures that efficient and effective HR solutions support and enable people through strong collaboration and partnership with the Centers of Excellence and HR Shared Services.

Responsibilities:

Business Partnership & Culture Enablement

• Align people strategies with business goals and OpCo priorities
• Reinforce Group Purpose and Values through leadership behaviors and people practices
• Drive compliance and governance

Labor Relations, Industrial Peace & Governance

• Manage ER and labor cases within delegated authority
• Promote industrial peace through proactive issue resolution
• Ensure consistent application of policies and due process

Performance Management & Leadership Enablement

• Lead performance cycles and calibration discussions
• Support managers in performance conversations and PIPs
• Ensure completeness and fairness of performance documentation

Talent, Succession & Employee Engagement

• Facilitate talent review discussion, succession planning and readiness tracking
• Lead engagement survey rollout and action planning
• Monitor progress of engagement and development actions

Total Rewards & Workforce Planning

• Support manpower planning aligned with budgets
• Partner with COEs on salary and retention initiatives
• Provide people cost inputs to business planning

People Analytics & Business Insights

• Translate people data into manager-ready insights
• Translate workforce trends and emerging risks
• Use analytics to support people decisions

HR Operations Enablement & Shared Services Partnership

• Validate HR transactions and execution accuracy
• Resolve operational issues and escalate recurring concerns
• Act as liaison between business and Shared Services

Change Management & Communication

• Lead people impact and change management for restructures and integrations
• Enable leaders with clear and effective change communication

Other tasks that may be assigned from time to time

Qualifications:

• Bachelor's degree
• 7–10 years HR experience with strong labor relations, governance, and multi-OpCo experience
• With business acumen, people analytics, and executive communication skills

General Disclaimer: This role will be part of CITADEL Pacific's expanding retail fuel business in Indonesia. The successful candidate will join the team supporting the integration and future operations of our local entity. All hiring, onboarding, and employment contracts will be fully compliant with Indonesian laws and regulations. More information about this expansion could be found in the CITADEL Pacific official website: https://citadelpacific.com/news-updates/

About CITADEL Pacific

CITADEL Pacific Ltd. (CPL) is a diversified private holding company with operations in the Philippines, Hong Kong, Macau, the Republic of Palau, the Commonwealth of the Northern Mariana Islands, and the US Territory of Guam.

Our holdings range from controlling stakes in companies engaged in retail, petroleum and gas distribution, telecommunications, commercial, and industrial property, in-flight and non-in-flight catering, and manpower services. Our Solar and Data Center businesses position CITADEL to future facing and fast-growing industries in renewables energy and digital infrastructure sectors.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.