Job Description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As a trusted advisor, the HR Business Partner Consultant plays a pivotal role in ensuring the successful execution of human resource solutions that align with business objectives.

Interested in helping shape transformational People & Culture initiatives?

Join our team and what we’ll accomplish together

This is not your traditional HR team; we embrace change and have fun re-inventing the future of work. We are as passionate about our team as we are about our business and thrive on thinking out of the box, delivering new solutions, and supporting exceptional team member experiences.

It’s an exciting time to be a member of People & Culture (P&C) at TELUS Health. We are a team who leads strategies to strengthen the TELUS Health culture with cutting edge initiatives and programs. We strive for excellence in everything we do and we have an unyielding commitment to inspiring and motivating TELUS Health team members, retirees, customers, and communities to fulfill our “We Give Where We Live” philosophy. Through our technology innovation, we are creating a stronger and more caring world by enabling remarkable human, social and business outcomes. We believe wholeheartedly that we are all stronger together, and this is foundational to our promise to make the future a little friendlier for everyone.

Here’s the impact you’ll make and what we’ll accomplish together

As a P&C Business Partner Consultant supporting our APAC region, you wear several hats: trusted advisor, consultant, change agent and coach. Reporting to the Manager, P&C Business Partner APAC, you will leverage your insight and expertise, to surface potential barriers to implementation of HR programs and recommend viable solutions. Toggling between the big picture and then rolling up your sleeves to do the tactical day-to-day work, is second nature to you.

Every day you engage in business conversations and partner to influence and equip leaders to manage change, and foster a highly engaged and inspiring workplace.

You are resilient, pragmatic, humble, and possess a great sense of humor. Your counsel is equal parts logic, analysis and strategy. You have a natural curiosity and appreciate that failure and vulnerability are healthy ways to learn and grow. Your passion to make a difference directly impacts the success of TELUS Health and ultimately creates better outcomes for our team members and customers.

What you’ll do

• Lead by example as a culture ambassador, partnering with business leaders and internal groups to drive change and proactively manage impacts to team members

• Provide day-to-day coaching and guidance across performance improvement, ER issues, conflict resolution, compensation, payroll, engagement, development, and career development

• Support high-impact annual P&C programs including performance management, compensation planning, engagement initiatives, and succession planning

• Collaborate with technical teams, vendors, and internal stakeholders to scope, implement, and drive consistent adoption of P&C programs across the organization

• Liaise with Centres of Expertise to foster ONE team culture and drive the evolution of our P&C business and governance

• Support and participate in large-scale people projects with the Manager of P&C, including integration of acquired businesses across the APAC region

• Help transform HR analytics into powerful business insights and provide the Manager of P&C with compelling, data-driven recommendations

What you bring

• Minimum 4+ years in a People & Culture or mid to senior role within a large, complex matrix organization

• Hands-on experience leading business units through annual P&C programs including performance management, compensation planning, employee engagement, and HR governance

• Strong data analysis and critical thinking capabilities with experience delivering compelling presentations to all levels of stakeholders

• Proficiency in Microsoft and Google Workspace with adaptability to internal systems

• Self-directed professional with strong conceptual thinking and proven ability to translate strategy into action through periods of complex organizational change

• Ability to build trust, influence without authority, and navigate complex organizational politics with strong emotional intelligence, sound judgement, and cultural awareness

• Excellent written and verbal communication skills with comfort presenting to all levels of the organization

• Current knowledge of Australian Government Fair Work requirements, employment law, and HR best practices

• Post-secondary degree in Business Administration, Human Resources, or related field

• Exposure to HR across the APAC region is advantageous as we continue to scale

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.