Job Description

The HR Business Partner (HRBP) is a hands-on HR professional who works between day-to-day HR operations and strategic advising. The HRBP handles the operational work that keeps HR running well, such as leave administration, documentation and compliance. The HRBP is also a trusted advisor to mid-level managers on employee relations, performance, talent and organizational needs.

The ideal candidate is equally comfortable processing an FMLA request and coaching a manager through a difficult performance conversation. They understand the business, build credibility with leaders and turn HR policy into practical guidance that supports both employees and business results.

Key Responsibilities

• Serve as the primary HR point of contact for assigned mid-level managers and their teams.
• Advise managers on employee relations, performance management, corrective action, and policy interpretation.
• Coach managers through difficult conversations, terminations, and team changes.
• Partner with managers on workforce planning, recruiting needs, and talent decisions.
• Use HR data, such as turnover, leave trends, and employee relations patterns, to identify issues and recommend solutions.
• Support organizational change, new HR programs, and policy rollouts within assigned groups.
• Act as a liaison between employees and management on questions or concerns about company policies, practices, and regulations.
• Investigate and resolve employee relations issues, and document findings and outcomes.
• Administer leaves of absence, including FMLA, ADA accommodations, and state-specific leave, from intake through return to work.
• Manage unemployment and workers’ compensation claims in partnership with internal teams and vendors.
• Support compensation, benefits, and training programs, including the onboarding and offboarding processes.
• Process, verify, and maintain accurate HR records and documentation for staffing, training, performance evaluations, and employee changes.

Qualifications

• HR generalist or HR business partner experience, including direct manager advising and employee relations.
• Hands-on experience with leave administration and multi-state compliance.
• Working knowledge of federal, state, and local employment laws, including multi-state and state-specific requirements.
• Strong knowledge of FMLA, ADA, and leave administration, performance management, unemployment and workers’ compensation claims, and employee relations.
• Ability to advise and influence managers, building credibility and trust with leaders.
• Proficient in conflict resolution, investigations, and coaching.
• Able to analyze HR data and turn it into practical recommendations.
• Strong written and verbal communication skills, including professional business correspondence.
• Highly organized and detail-oriented, able to manage competing, time-sensitive priorities.
• Maintains confidentiality and discretion in all duties.
• Self-motivated, proactive, and a collaborative team player.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and HRIS systems.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.