Job Description

As the HR Business Partner, CDW Operations & Employee Relations Lead, you’ll play a pivotal role in shaping the people strategy and driving business success across CDW Operations. Partnering closely with the leadership team, you’ll turn business priorities into impactful people initiatives that strengthen organisational performance, develop leadership capability and create an engaging, high-performing workplace. Combining strategic HR business partnering with deep expertise in Employee Relations, you’ll also act as the UKI subject matter expert, providing trusted advice, expert guidance and robust governance on complex employee relations matters across the UK and Ireland.

Requirements

HR Business Partnering - CDW Operations

• Partner with Operations leaders to develop and execute people strategies aligned to business objectives and operational priorities.
• Act as a trusted advisor and coach to leaders on organisational effectiveness, leadership capability, talent management and team performance.
• Support the design and implementation of organisational structures that drive efficiency, scalability and business growth.
• Lead workforce planning activities, ensuring the right talent, capability and organisational capacity are in place to deliver business goals.
• Use people data and insights to identify trends, risks and opportunities and translate them into practical action plans.
• Drive performance management processes, including objective setting, talent reviews, succession planning and development planning.
• Support leaders through periods of organisational change, ensuring effective change management, communication and employee engagement.
• Partner closely with Operations leaders to strengthen leadership capability and employee engagement across frontline and leadership populations.
• Collaborate with Centres of Excellence and broader People & Culture teams to deliver integrated people solutions.
• Champion Culligan's values, culture and employee experience agenda across the Operations function.

Employee Relations Lead - UKI

• Act as the UKI Employee Relations subject matter expert, providing guidance on complex employee relations matters across all business units.
• Lead and advise on investigations, disciplinary, grievance, absence management, performance improvement, capability, restructuring and redundancy processes.
• Ensure employee relations matters are managed consistently, fairly, pragmatically and in line with legislation, company policy and organisational values.
• Coach and upskill leaders and HR colleagues to improve employee relations capability and confidence across the organisation.
• Partner with legal advisors where required, managing risk and ensuring appropriate governance of sensitive employee matters.
• Maintain oversight of significant and high-risk employee relations cases, ensuring timely resolution and appropriate escalation where necessary.
• Collate UK&I data and identify employee relations trends, root causes and organisational risks, recommending proactive interventions to improve workplace outcomes.
• Review and continuously improve employee relations policies, frameworks and ways of working.
• Develop practical toolkits, guidance and manager resources to support effective people management.
• Promote early intervention and resolution approaches that support positive employee relations and organisational performance.

Essential Experience -

• Significant HR Business Partner experience within a fast-paced, operational environment.
• Extensive experience managing complex employee relations matters.
• Strong understanding of UK employment law and employee relations practices.
• Proven experience partnering senior leaders and influencing business decisions.
• Experience supporting organisational change, restructures and transformations.
• Strong coaching, facilitation and stakeholder management skills.
• Excellent commercial acumen and ability to balance people and business outcomes.
• Data-driven approach to problem solving and decision making.

Benefits

• 25 days holiday plus bank holidays
• Holiday purchase scheme available
• Pension – Salary exchange Scheme
• Life Assurance
• My Culligan benefits -Discount platform
• Culligan Product discounts
• Employee Assistance programme
• Ongoing Training and Development
• Enhanced maternity, paternity, and grandparent leave