Job Description

HR Business Partner

Company: Videndum-Cartago, Costa Rica
Department: Human Resources
Employment Type: Full-Time

Join Videndum – Partner With Leaders and Help Shape the Employee Experience

At Videndum, our people are key to our future and are our number one priority. We believe the difference our people make comes not only from what they do, but how they do it

We are seeking a strategic and collaborative HR Business Partner (HRBP) to join our Human Resources team. In this role, you will work closely with business leaders to align people strategies with organizational priorities while helping foster a positive, inclusive, and high-performing workplace culture.

The ideal candidate is an experienced HR professional who combines strong business acumen with a people-first mindset. You will serve as a trusted advisor to leaders and employees, providing guidance across workforce planning, talent management, employee relations, performance management, organizational development, and change initiatives.

If you enjoy influencing business decisions, coaching leaders, solving complex people challenges, and driving meaningful HR initiatives, we’d love to hear from you.

What You’ll Do

• Partner with business leaders to develop and implement HR strategies that support organizational goals and business priorities.

• Serve as a trusted advisor to leaders on people-related matters, organizational effectiveness, and workforce needs.

• Provide guidance on organizational design, workforce planning, succession planning, and change management initiatives.

• Advise and coach managers on employee relations matters, performance management, conflict resolution, and leadership effectiveness.

• Partner with Talent Acquisition to support workforce planning and help attract, hire, and retain top talent.

• Support performance management processes, including goal setting, employee development, coaching, and performance improvement.

• Drive employee engagement initiatives that strengthen culture, communication, and the overall employee experience.

• Support career development, succession planning, and leadership development programs.

• Facilitate employee training, professional development, and leadership-development initiatives.

• Analyze HR metrics, workforce trends, and employee data to identify opportunities and recommend practical business solutions.

• Ensure HR practices and policies remain compliant with applicable federal, state, and local employment laws and regulations.

• Build strong relationships with employees and leadership to encourage open communication, trust, and collaboration.

• Support organizational change initiatives and help leaders effectively communicate and implement changes.

• Champion diversity, equity, inclusion, and belonging initiatives across the organization.

• Participate in HR projects, process improvements, and broader people initiatives that enhance organizational effectiveness and the employee experience.

• Maintain appropriate confidentiality and professionalism when handling sensitive employee and business matters.

• Perform other duties as assigned.

What We’re Looking For

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• 5+ years of progressive Human Resources experience.

• Minimum of 2 years of experience in an HR Business Partner or HR Generalist role

• Strong working knowledge of employment laws, HR practices, and employee-relations principles.

• Demonstrated experience advising and coaching managers and business leaders.

• Strong understanding of workforce planning, performance management, employee engagement, and organizational development.

• Proven ability to build trusted relationships and influence decision-making across multiple organizational levels.

• Excellent written and verbal communication skills.

• Strong interpersonal and relationship-building abilities.

• Strong analytical, critical-thinking, and problem-solving skills.

• Experience working with HRIS systems, reporting tools, and HR analytics

• Ability to interpret HR data and trends and translate findings into practical recommendations.

• Ability to manage multiple priorities in a fast-paced and changing environment.

• Strong judgment and ability to appropriately handle confidential and sensitive information.

• Ability to work collaboratively across HR and business functions.

Preferred Qualifications

• Master’s degree in Human Resources, Business Administration, Organizational Development, or a related field.

• Professional HR certification such as:

  • SHRM-CP

  • SHRM-SCP

  • PHR

  • SPHR

• Experience supporting organizational growth, transformation, restructuring, or change-management initiatives.

• Experience developing and delivering employee engagement programs.

• Experience supporting leadership-development or succession-planning programs.

• Experience working in a multi-site, matrixed, manufacturing, technology, or global organization.

• Experience partnering with senior leaders and cross-functional teams.

Key Competencies

Successful candidates will demonstrate strength in:

• Strategic Thinking – Connecting people strategies with broader business goals.

• Business Acumen – Understanding organizational priorities and how HR can support business performance.

• Emotional Intelligence – Navigating sensitive situations with empathy, professionalism, and sound judgment.

• Coaching & Leadership Development – Helping leaders strengthen their effectiveness and develop their teams.

• Change Management – Supporting employees and leaders through organizational change.

• Employee Relations – Addressing workplace matters fairly, consistently, and effectively.

• Conflict Resolution – Helping resolve complex workplace concerns and supporting productive working relationships.

• Organizational Development – Identifying opportunities to improve organizational capability and effectiveness.

• Communication & Influence – Communicating clearly and influencing stakeholders at multiple levels.

• Collaboration & Relationship Building – Building trusted partnerships across the organization.

• Data-Driven Decision Making – Using HR metrics and insights to support recommendations.

• Continuous Improvement – Identifying opportunities to improve HR programs, processes, and the employee experience.

Why Videndum?

At Videndum, our people are central to our success. As an HR Business Partner, you’ll have the opportunity to work closely with leaders and employees while helping shape the culture, capability, and employee experience across the organization.

You’ll be part of a collaborative HR team focused on supporting our people, strengthening leadership, and helping the business achieve its goals.

We value:

• Our People – Creating an environment where employees can contribute, develop, and succeed.

• Collaboration – Working together across teams, functions, and locations to achieve results.

• Customer Focus – Supporting the people and teams who enable us to serve our customers successfully.

• Innovation & Continuous Improvement – Finding better ways to work and improving the employee experience.

• Transparency, Integrity & Respect – Building trusted relationships and treating people professionally and respectfully.

• Diversity & Inclusion – Creating a workplace where different perspectives and experiences are valued.

Benefits & Perks

We believe our people are our greatest asset and offer a rewarding work environment and competitive benefits package, including:

• Comprehensive medical, dental, and vision insurance

• 401(k) with company match

• Collaborative and supportive work environment

• Opportunities for professional growth and development

• Fun company events and team-building activities throughout the year

Join the Videndum Team

If you are an experienced HR professional who enjoys partnering with leaders, coaching managers, solving complex people challenges, and building a positive employee experience, we encourage you to apply and learn more about joining Videndum

This is an opportunity to make a meaningful impact by helping leaders and employees succeed while supporting the continued growth and evolution of the organization.

This job description is intended to describe the general nature and level of work performed in this position. Responsibilities and requirements may change based on business needs.