Job Purpose

To support designated Lines of Business (LOB) through the implementation and processing of various HR services and systems and acts as the HR focal point for LOB managers and employees on HR/Corporate policies and procedures to ensure the provision of effective and customer-oriented services.

Organization and Job Design

·Provide support in all organization design activities including departments’ structuring/restructuring within the designated area, to ensure all business needs are reflected and that proposed changes conform to relevant policies and guidelines.

·Assist in developing job descriptions for various positions within the designated area to reflect key role accountabilities, contribution towards the business and to clarify any duplication with other roles/stakeholders within the organization.

·Assist in liaising with the LOBs, Corporate Governance and Audit departments, to ensure organization structures and job descriptions are finalized, while ensuring compliance to all organizational policies and regulations and avoiding any duplication or conflict of interest.

Performance Management

·Ensure deadlines are met, standardized objectives are availed to be on the system on set time frames.

·Liaise between different stakeholders, and provide support in resolving employees issues, to ensure employees finalize the performance management cycle on the set timeframes.

·Participate in the communication of PM policies, procedures and guidelines, to ensure objective assessment and evaluation of employees, and assist in developing the necessary performance management cycle reports

HR Operations

·Participate in reviewing employees Grade Adjustment nominations and handle communication with Business Heads to ensure recommendations’ objectivity and validity of all Grade Adjustment rationales.

·Support in the development of HR analysis and reports to be provided to the designated business line to support in the decisions making process regarding HR related matters.

·Ensure that the Structuring/Restructuring documents are signed and safely kept in the filing cabinet.

Talent Identification, Interviewing and Offering

·Perform external hiring activities for technical and experienced jobs including: CV sourcing through various sourcing channels, conducting phone screening, HR interviews for applicable candidates, conduct interviews with respective Business Heads for candidates, to ensure cultural fit for the Bank, values alignment, long term potential, and technical capabilities.

·Ensure that relevant HR assessments are conducted by the Talent Acquisition team for eligible candidate, and that the assessment results are available on the relevant system.

• Ensure that the documents required for initiating the hiring process for potential candidates are available and abiding by CIB policies and labour law requirements.

·Handle all administrative tasks related to the external hiring activity, to ensure effective and efficient documentation.

• Prepare job offers and financial packages for candidates hired on relevant management level positions in line with CIB grading system, salary structures in collaboration with Rewards Management and policies, in order to ensure the hiring of qualified candidates while maintaining internal equity and market competitiveness.

Exit Interviews

·Schedule exit interviews, send Exit Interview Form to resigning employee, and participate in exit interviews, for employees on Middle Management Level & above. Update the Exit Analysis sheet in a timely manner to ensure thorough analysis and recommendations are provided.

Policies, Processes and Procedures

·Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner

Day-to-day management

·Follow the day-to-day operations related to own jobs in the OD & HR Business Partners department to ensure continuity of work

Compliance

·Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks

Qualifications & Experience

• Bachelor's degree in business administration, Accounting or a related discipline

• Minimum 2 to 4 years of experience in Organization Development and Recruitment functions

Skills

• Excellent command of English and Arabic languages

• Good understanding of MS Office applications

• Good Communication, Teamwork, and Problem Solving skills

• Good Negotiation, Planning, and Organizing skills