Job Description

At Xevera, we deliver AI-powered, multilingual customer support for one of the world’s leading multi-asset brokers.

Since 2018, our team of 1,000+ people from 62 nationalities has empowered over 1 million clients in 130+ countries to trade with confidence—combining 27 languages, human care, fintech expertise and cutting-edge tech.

Why this role matters

You will be focusing on aligning business objectives with employees and management in designated business functions. This role also involves formulating partnerships across the People function to deliver quality service to all stakeholders, reflecting Xevera’s people-centric and high-performance culture. You will work on various products and projects with professionals with different skill sets who support each other in delivering impactful results.

The role is based in our Malaysia office. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

What you'll actually do

• Drive all human resource activities for the assigned departments.
• Drive the alignment and execution of the human strategies and plan the process to find, develop, and retain employees, as well as enhance their contribution to the business strategy and needs.
• Incorporate business priorities into the HR agenda and drive human resources and organizational targets and critical metrics.
• Follow up and ensure corrective actions are taken to achieve results.
• Provide consultancy, assistance, and follow-up on corporate HR policies, processes, and practice.
• Support day-to-day HR issues arising in the departments, including ad hoc employment, employee relations, compensation and benefits, training and development, employee retention and others.
• Understand the business, gain and maintain credibility within the organization, and be a thought-partner to help find creative solutions to our needs.
• Continuously support employee engagement and promote the Xevera culture and ways of working.

Who we’re looking for

• Bachelor’s or Master’s degree in HR Management, Occupational Psychology or a related field.
• 5 or more years of working in HR, with a minimum of 2 years of work as HR Manager or HR Business Partner
• Good knowledge of key HR processes, roles, and responsibilities across the entire HR lifecycle
• High levels of leadership skills and heavy involvement in conversations with management regarding the business’s future, missions, goals, and overall strategy
• Ability to translate complex business issues into HR implications, analyze data, and provide consultancy when needed
• Great critical thinking skills and solution-articulation skills, being capable of handling sensitive situations with professionalism and proper composure

What we offer along the way

• Competitive salary and annual performance bonus
• Full relocation support for you and your family — flights, housing, visas, and legal assistance included
• Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
• Unlimited learning opportunities: external courses, English lessons, career and leadership development
• Education allowance covering school and kindergarten fees
• 21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
• Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones
• “Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
• Employee share scheme — grow with us

At Xevera, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Xevera is different. We make it smooth, supported, and truly life-changing.

What your journey looks like

1. TA Interview (30 minutes)
2. English Assessment
3. HM Interview (60 minutes)
4. Behavioural interview (60 minutes)

Please use your exness work email for internal applications and ensure to disclose any existing Conflict of Interest you may have.