Job Description

The Human Resources Business Partner (HRBP) provides core human resources support to the client groups, particularly in the areas of performance management, team building, investigations, change management and leadership development.

Engagement Expectations:

• We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:
• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

Essential Duties and Responsibilities

• Capable of translating business priorities into HR programs, processes and initiatives that drive value and meet the business needs.
• Serves as first point of contact and first line communications to managers and supervisors regarding general human resources related questions/issues providing accurate and appropriate information or guidance, or escalate as appropriate.
• Conduct Team Member investigations from start to finish within the required time working with the HR Investigator, as necessary.
• Prepare for and represent the company in unemployment and other hearings as required.
• Consult with department leaders on a broad range of human resource issues including talent planning, career mobility, retention, engagement, work actions, performance management and other related areas focused on developing a high performance team.
• Identify and drive the sharing of best practices across the property to facilitate continuous improvement.
• Coach leaders to accelerate leadership effectiveness by applying the leadership skill set to include how to develop and implement engaging work environments and proper HR processes.
• Utilize data analysis from the HR Centers of Excellence (COE) and the HRBP groups to develop, measure, track and analyze key metrics that assure an aligned HR plan with the department or company’s strategic business plan.
• Drive change management practices to enable organizational effectiveness, incorporating diversity & inclusion strategies to maximize our competitive advantage and skills of the workforce.
• Develop strategies to foster employee engagement and commitment.
• Design and deliver targeted solutions, including strategic planning, visioning, change management and team building
• Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partner with external/internal counsel as needed/required.
• Understand, apply and teach retention concepts to attract, motivate and retain employees
• Ability to influence and manage change and deal effectively with change management initiatives
• Facilitate strategic people planning meetings with client groups
• Apply strong cross-functional relationship, influence and persuasion skills

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Must be 18 years of age or older.
• Bachelor degree – Human Resources, business, management or a related field
• Five (5)+ years’ experience in HR including at least two (2) years working as an HR Business Partner, including the specific areas of organization development, managing/leading change, performance development, coaching, organizational design, talent assessment, and strategic workforce planning.
• Strong understanding of federal and local labor laws
• Demonstrated business acumen, organizational savvy, judgment and decision making
• A strategic thinker and creative problem solver who takes initiative and ownership
• Experience working in a matrixed HR department with demonstrated collaboration & teaming skills
• Self-starter with creative mind and a track record of putting ideas into practice and assessing results
• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

• Regularly required to see, talk, and hear; use hands to finger, handle, or feel; reach with hands and arms.
• Must occasionally lift up to 10 pounds.
• Able to work with others while maintaining a positive and courteous demeanor.