Job Description

About the role:

Join Ipsos as an HR Business Partner and become a strategic people leader within a vibrant, flexible team that supports the full employee lifecycle. You will partner with senior business leaders to design and deliver pragmatic HR solutions that improve performance, engagement and retention. Day-to-day you’ll lead performance management cycles, manage complex employee relations, coach managers, and contribute to talent and succession planning. You’ll own HR data integrity, support payroll processes and lead ad-hoc projects that influence business outcomes. This role combines hands-on operational delivery with strategic influence — using people analytics and evidence-based insight to drive decisions. You’ll be part of a collaborative, inclusive culture that values curiosity, client focus and entrepreneurial thinking, and you’ll have scope to adopt AI-driven tools and modern HR practices to lift employee experience and organisational capability.

About you:

• Proven experience as a strategic HR Business Partner in a commercial, matrixed environment.
• Strong employee relations experience, able to resolve sensitive issues with sound judgement.
• Skilled in performance management, talent calibration and succession planning.
• Data-literate: comfortable interpreting HR metrics and translating insight into action.
• Proficiency in adopting and using AI tools in HR (e.g., for analytics, process automation, candidate screening, coaching support).
• Excellent stakeholder management, coaching and influencing skills with senior leaders.
• Adaptable, resilient and curious, with a service-oriented mindset and commitment to inclusion.

Essential skills:

• Strategic business partnering and proven ability to translate commercial needs into HR strategy.
• Extensive employee relations, performance management and disciplinary/grievance handling experience.
• Strong HR analytics capability: ability to analyse data, draw conclusions and recommend interventions.
• Experience managing HR processes across the employee lifecycle, including payroll liaison and HRIS maintenance.
• Excellent communication and influencing skills; confident coaching leaders.
• Project management skills with experience delivering HR change or improvement projects.
• Thorough knowledge of employment law, diversity & inclusion best practice and ethical HR practice.

Desirable skills:

• Experience integrating AI technologies into HR functions and experience using specific HR analytics or automation tools.
• CIPD (or equivalent) qualification or other formal HR accreditation.
• Previous experience in research, professional services or client-facing organisations.
• Multi-market or global HR experience and familiarity with working across multiple jurisdictions.
• Familiarity with common HRIS/payroll platforms and reporting tools.

Benefits:

We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.

We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer.We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.

Ready to have an impact? Apply now!

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!