Job Description

Location: Dunton (Essex) or Dagenham

Duration: 12 months

Working Model: Four days on-site each week, with flexibility on attendance days according to business needs

Department: Human Resources

Reports to: Manager, HR Business Partner

About the role

We are seeking an enthusiastic and analytical intern to support our HR team's transformation. You will work with HR Business Partners, Centres of Expertise, IT and business stakeholders to simplify ways of working, improve the employee experience and help introduce new programmes and services.

• Map and analyse HR processes, identify root causes of inefficiency and help design simpler, more effective ways of working.
• Support HR projects, employee programme and policy roll-outs, including project plans, action trackers, research and recommendations.
• Research and test digital solutions, such as workflow automation, self-service tools and chatbots, and help create procedures and digital job aids.
• Analyse process and project data, build dashboards and reports, measure outcomes and support business cases for change.
• Support change communications, training, workshops and feedback sessions to encourage adoption and improve effectiveness.
• Maintain accurate, accessible HR content in Ford’s internal systems and help improve employee guides, knowledge articles and self-service resources.

What we're looking for

• A current student seeking an internship or a recent graduate from any degree discipline.
• Strong analytical thinking and written and verbal communication skills.
• An interest in HR operations, process improvement, digital transformation and employee experience.
• Confidence using Excel to analyse data.
• The ability to turn complex information into clear, practical recommendations.
• An organised, detail-focused approach and confidence working with ambiguity.

Nice to have

• Knowledge of, or an interest in, continuous improvement methods such as Lean Six Sigma.
• Experience with Power BI, Visio, Lucidchart, Power Automate, Power Apps or similar tools would be useful.

What you'll gain

• Hands-on experience improving real HR processes and measuring business impact.
• Exposure to HR technology and digital transformation projects.
• Mentoring from experienced HR and business operations professionals.
• Opportunities to present recommendations to HR leaders.
• Practical process improvement skills that apply across business functions.

Additional Information

The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.

As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.

This position will be based either at our Dunton Campus in Essex or at our Dagenham site. The successful candidate is expected to attend their designated site four days a week, with flexibility over which days they attend to meet business needs.

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