ibex

HR Business Analyst - Non CC

ibex  •  Lahore, PK (Onsite)  •  3 months ago
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Job Description

Responsibilities

  • Maintain HR systems, processes, and data related to technology initiatives.
  • Administer compensation and benefit plans
  • Monitor and troubleshoot technology issues and identify solutions.
  • Identify and develop opportunities to improve the efficiency of HR processes
  • Assist in talent acquisition and recruitment processes
  • Conduct employee onboarding
  • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
  • Promote HR programs to create an efficient and conflict-free workplace
  • Manage the implementation and ongoing maintenance of HR technology systems and tools.
  • Assist in development and implementation of human resource policies
  • Undertake tasks around performance management
  • Gather and analyze data with useful HR metrics
  • Maintain employee files and records in electronic and paper form
  • Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
  • Ensure compliance with labor regulations
  • Prepare and present HR reports

Qualifications

  • 0 – 2 years of experience as an HR Generalist
  • Understanding of general human resources policies and procedures
  • Outstanding knowledge of MS Office; HRIS systems
  • Excellent communication and people skills
  • Good Analytical and problem solving skills
  • Must have a results driven approach
  • Bachelors in Business administration or relevant field
ibex

About ibex

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of more than 33,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Washington, District of Columbia
Year Founded
Unknown
Website
ibex.co
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