Job Description

Posting number: HR211439

Department: Human Resources

Job classification: HR Benefits Specialist II

Posting type: Open

Categories: Administration, Clerical & Data Entry, Human Resources, Business, Communications

Summary

Join Our Team as a Benefits Specialist I! Are you passionate about helping others navigate their onboarding, and benefits and retirement journey? Do you thrive in a customer-facing role where your attention to detail and problem-solving skills make a difference daily? If so, we want you on our team!

As a Benefits Specialist I, you’ll be the go-to expert for employees, HR department representatives and retirees, guiding them through the complexities of health, dental, vision and life insurance and other essential benefits. This is your opportunity to play a vital role in shaping a positive employee experience for Charleston County’s dedicated workforce.

Why Join Us?

• When you join Charleston County’s Human Resources Department, you’re not just taking a job—you’re joining a community. We’re committed to fostering a supportive, inclusive workplace where your ideas are valued, your growth is encouraged, and your work makes a real impact on the lives of others.
• We offer competitive pay, professional development opportunities, and a chance to shape the future of benefits administration for a dedicated team of public service professionals.
• The position will work in person at our Lonnie Hamilton III building, located at 4045 Bridge View Drive, North Charleston, between the hours of 8:30 and 5 Monday through Friday. The employee may be designated to report to work during hazardous weather or emergency conditions.

Ready to Make a Difference?

Apply today! Let’s work together to create a benefits experience that empowers employees to thrive.

HIRING HOURLY: $24.25 - $25.73

OPEN UNTIL FILLED – APPLICATION REVIEW BEGINS IMMEDIATELY

Examples of duties

What You’ll Do: Every day will bring new challenges and opportunities to make an impact. In this role, you will:

• Be a Trusted Advisor: Answer questions about health, dental, and life insurance, as well as flex spending and retirement, empowering employees with the knowledge they need to make informed decisions.
• Resolve Issues with Ease: Act as a bridge between employees, HR Representatives and insurance providers, ensuring smooth communication and quick resolution of any issues.
• Keep Everything in Sync: Maintain accurate workflows, update records, make payroll adjustments, review reports, and ensure everything runs like clockwork.
• Stay Ahead of the Curve: Attend workshops and training sessions to keep your knowledge sharp and stay up-to-date on new developments in benefits administration.
• Be Part of a Collaborative Team: Share your expertise, guidance, collaboration, and flexibility to help each other achieve the team's success.

Qualifications

Your Qualifications: Bring your expertise to the table with:

• High School Diploma or GED. An Associate’s Degree in Accounting, Business, Human Resources, or a related field is preferred.
• At least one year or more of experience working with benefits, including data entry, annual open enrollment processing, reporting, and resolving employee concerns.
• Proven success in an HR Generalist or Specialist role, or equivalent experience.
• Familiarity with benefits software, Microsoft Office Suite, SharePoint, and other tools that make benefits administration seamless.
• (Preferred) 1-2 years’ experience Benefit processing, Certifications like IPMA-CP, SHRM, or knowledge of federal and state benefits regulations.

Supplemental information

What We’re Looking For: We’re searching for someone who:

• Builds Trust: You’re approachable, empathetic, and ready to assist with a genuine customer-first mindset.
• Loves Solving Problems: You enjoy untangling complex issues and finding solutions that leave everyone satisfied.
• Team Player: You work side by side with your peers and assist when needed without hesitation.
• Thrives on Organization: You can juggle multiple tasks, prioritize effectively, and ensure every detail is handled with care.
• Leads with Positivity: You inspire confidence and foster collaboration among your peers and stakeholders.