Job Description

Key Responsibilities

• Assist in end-to-end recruitment activities such as sourcing, screening, interview scheduling, and onboarding
• Maintain and update employee records and HR databases
• Prepare HR documents including contracts, memos, certifications, and reports
• Support timekeeping, attendance monitoring, and payroll coordination
• Assist in employee engagement activities and company events
• Handle employee inquiries regarding HR policies and procedures
• Ensure proper filing and confidentiality of employee information
• Support implementation of HR policies, procedures, and compliance requirements
• Coordinate with different departments for HR-related concerns
• Perform other administrative and HR tasks as assigned

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• At least 6 months to 2 years of HR or administrative experience is an advantage
• Fresh graduates are welcome to apply
• Knowledge of recruitment, employee relations, and labor standards is a plus
• Proficient in Microsoft Office applications
• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to multitask
• Willing to work in a fast-paced environment

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.