Job Description

Intellipro is seeking an HR Assistant (Mandarin Chinese preferred) to support HR operations in Cary, NC. This is a full-time, hybrid role.

Job Responsibilities

1. Recruitment support

• Post job ads on job boards and social media platforms
• Screen resumes and job applications
• Assist with background and reference checks
• Help prepare job offer letters
• Support recruitment events, such as job fairs and career expos

1. Onboarding

• Ensure the preboarding process goes smoothly
• Conduct new employee orientation sessions
• Take care of new hire paperwork and logistics, such as setting up designated workstations, computer logins, email addresses, etc.
• Schedule meetings to discuss company policies and provide the employee handbook
• Serve as the primary point of contact for new employee inquiries

1. Record-keeping

• Maintain accurate and up-to-date employee records, including personal details, employment contracts, performance evaluations, and benefits documentation
• Collect and organize employment and tax information
• Assist with exit interviews and finalize termination documentation

1. Benefits administration

• Manage compensation and benefits documentation
• Process payroll tasks, including employee sick leave and PTO
• Resolve payroll errors and respond to related inquiries
• Assist with payroll and benefits reconciliations, audits, and payment approvals

1. Compliance

• Work with line managers and employees to process compliance service requests
• Maintain accurate compliance records and tracking tools
• Undertake administrative duties necessary to fulfill compliance tasks
• Escalate complex issues to Compliance Specialists when needed

1. Performance management

• Support in preparing and managing performance improvement plans, reassignments, suspensions, resignations, retirements, and employee exits
• Send separation notices to employees who are due for mandatory retirement
• Provide departing employees with necessary documentation and process final or severance payments
• Act as the point of contact for post-separation queries

1. Employee relations

• Handle employee grievances and complaints
• Collect and process incident reports from various business units
• Collaborate with the legal department to prepare Notices to Explain and ensure delivery
• Arrange an administrative hearing and document the minutes of the meeting
• Prepare and deliver notices of decisions and maintain company offense records

Requirements

• Mandarin/Chinese strongly preferred; excellent written and verbal communication skills
• 1 year of proven recruiting or HR internship/work experience
• Strong knowledge of labor laws and hiring regulations
• Familiar with an ATS (Workable, LinkedIn Recruiter)
• Proficient with Microsoft Office or Google Suite; Notion and Slack a plus

What We Offer

• Full-time employment, hybrid (Cary, NC, USA)
• USD $55,000 – $60,000 per year, negotiable
• Visa sponsorship available