Job Description

Do you have experience providing high-quality administrative support within a busy HR environment? Are you confident working with HR systems, maintaining accurate records, and handling sensitive information with professionalism and discretion?

Do you enjoy supporting colleagues, managers, and candidates while ensuring people processes run smoothly and efficiently?

Here at Bromford Flagship LiveWest, we're looking for an organised and proactive HR Assistant to provide efficient, accurate, and values-led support to our HR team. Working closely with HR Business Partners and Assistant HR Business Partners, you'll play an important role in delivering excellent customer service, supporting employee relations activity, maintaining HR records, and helping create a positive colleague experience across the organisation.

Location: Negotiable across BFL locations including Tewkesbury, Norwich, and Exeter

Hours: Full Time

Contract: We are recruiting for 2 positions: 1 Permanent and 1 FTC until August 2027

WHAT YOU'LL BE DOING

As HR Assistant, you will:

• provide first-line administrative support to HR Business Partners and Assistant HR Business Partners.
• act as a professional and welcoming first point of contact for HR queries from colleagues, managers, and candidates.
• support employee relations cases, including preparing documentation and taking meeting minutes.
• maintain accurate HR records, systems, and documentation while ensuring confidentiality at all times.
• produce HR reports and support the management of HR data.
• work closely with recruitment, payroll, benefits, and colleague lifecycle teams to ensure seamless service delivery.
• identify opportunities to improve HR processes and share recommendations with the wider HR team.
• help ensure HR processes are easy to navigate and deliver a positive experience for colleagues across the business.

DESIRABLE EXPERIENCE

• experience in an administrative, people support, or HR support role.
• strong organisational skills with the ability to manage multiple priorities and deadlines effectively.
• experience maintaining accurate records and working with HR or business systems.
• excellent verbal and written communication skills.
• experience delivering a customer-focused service and responding to queries professionally.
• ability to handle confidential and sensitive information appropriately.

WHY JOIN US?

This is a fantastic opportunity to build your HR career within a collaborative and people-focused organisation.

You'll have the chance to:

• gain exposure to a wide range of HR activities and employee relations casework.
• work alongside experienced HR professionals and develop your knowledge and skills.
• contribute to improving HR services, processes, and colleague experiences.
• build expertise in HR systems, reporting, and people data.
• play an important role in supporting colleagues to thrive across the organisation.

WHAT WE OFFER

• competitive salary - up to £31,000
• family-friendly policies
• health and wellbeing support
• learning and development opportunities
• generous annual leave entitlement
• pension scheme

Full benefit details depend on office location.

HOW TO APPLY

To apply, please click"Apply Online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement outlining why you're the right person for the role.

Important Information

Closing Date: Wednesday 21st October

Interview Date: Wednesday 29th October

About Us

Flagship is part of Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.