Job Description

Generic Responsibilities

1. Ensure adherence to NRC policies, procedures, handbooks, guidelines and relevant national legislation across all HR and Administration processes.
2. Independently coordinate and implement the assigned HR and Administration portfolio in line with the Country Office Plan of Action.
3. Provide technical advice and guidance to managers and staff on HR and Administration policies, procedures, systems and best practices.
4. Monitor compliance, quality and effectiveness of HR and Administration processes, identifying gaps and recommending improvements.
5. Prepare, analyse and present HR and Administration reports, statistics and other management information as required.
6. Ensure accurate record management, filing and data protection compliance for all HR and Administration documentation.
7. Coordinate with internal stakeholders, service providers and relevant authorities to ensure effective delivery of HR and Administration services.
8. Contribute to the development, implementation and continuous improvement of HR and Administration systems, procedures and SOPs.
9. Support capacity building by providing guidance and training to managers and staff within the assigned functional areas.
10. Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards and principles within NRC and amongst project participants supported by NRC.

Specific responsibilities:

1. Coordinate the full employee lifecycle for national staff, including recruitment, onboarding, contract administration, employment changes and offboarding, ensuring compliance with NRC policies and national labour legislation.
2. Lead national recruitment processes within the delegated authority, ensuring transparent, timely and compliant recruitment practices and effective use of NRC People.
3. Prepare employment contracts, HR orders and related documentation, while maintaining accurate personnel records and HR data in NRC People.
4. Coordinate performance management processes, mandatory trainings, staff development activities and HR compliance requirements.
5. Monitor staff leave administration, attendance records and HR reporting, ensuring data accuracy and timely follow-up.
6. Serve as the HR focal point for NRC People, providing user guidance, monitoring data quality and supporting implementation of new HR system functionalities.
7. Coordinate implementation of the Safeguarding Improvement Programme (SIP) within HR processes, monitor compliance with mandatory safeguarding requirements and support Partnership OAT assessments related to HR and Administration.
8. Provide HR and administrative support to NORCAP staff assigned to NRC Moldova, including onboarding, employment documentation, practical arrangements and coordination of applicable compliance requirements.
9. Coordinate office administration, including office maintenance, utilities, office supplies, service contracts, supplier relations and administrative support for office operations.
10. Coordinate accommodation, travel and hotel arrangements for national and international staff in accordance with NRC procedures.
11. Coordinate administrative and logistical arrangements for meetings, workshops, trainings and other organizational events.
12. Provide payroll-related administrative support by preparing and coordinating HR documentation required for salary processing and other personnel actions.
13. Act as HR focal point during the absence of the HR & Administration Manager, ensuring continuity of HR operations and day-to-day coordination within delegated authority.
14. Identify opportunities to improve HR and Administration processes, develop practical solutions and contribute to the implementation of new initiatives, SOPs and best practices.
15. Build and maintain effective working relationships with managers, staff, suppliers, service providers and relevant authorities while ensuring compliance with NRC policies, procurement rules and Code of Conduct.
16. Perform any other HR and Administration duties assigned by the line manager that are consistent with the purpose and level of the position.

Critical interfaces

HR & Administration Manager→ Technical guidance and reportingLine Managers→ HR advice and people management supportFinance, Logistics & ICT→ Coordination of HR and administrative processesNORCAP and external stakeholders→ Coordination of HR, administration and compliance matters

Generic professional competencies

• University degree in Human Resources, Business Administration, Public Administration, Law or related field.
• Minimum 3-5 years of relevant professional experience in Human Resources and Administration, preferably within an international NGO or humanitarian/development context.
• Good knowledge and practical experience in HR operations, recruitment, employee lifecycle management, performance management and HR systems.
• Good knowledge of national labour legislation and ability to ensure compliance of HR processes and procedures.
• Experience in providing HR advice and technical support to managers and staff.
• Strong organizational, analytical and problem-solving skills, with ability to manage multiple priorities independently.
• Good command of written and spoken English and Romanian.
• Proficiency in MS Office applications and experience working with HR information management systems.

Context related skills, knowledge and experience

• Good knowledge of the Moldovan labour market, employment practices and relevant HR legislation.
• Experience working in an international NGO, humanitarian or development organization and understanding of related HR and administrative standards.
• Experience supporting organizational change, restructuring processes or business continuity initiatives.
• Experience coordinating HR and administrative processes in a multicultural environment.
• Knowledge of NRC policies, systems and procedures is an asset.

Behavioural competencies

Planning and delivering results

Ability to organize work, set priorities, manage deadlines and deliver quality results independently.

Ability to coordinate multiple HR and Administration processes simultaneously.

Working with people

Ability to build positive working relationships with staff, managers and external stakeholders.

Ability to provide support and guidance in a respectful and professional manner.

Analysing

Ability to analyse HR data, identify gaps and recommend practical solutions for improvement.

Communication with impact and respect

Ability to communicate HR policies, procedures and decisions clearly and effectively with different audiences.

Coping with change

Ability to adapt to changing priorities, organizational needs and operational challenges.

Kindly note that this position is open to candidates who have the legal right to work in Moldova and note that we are unable to provide work permits or visa sponsorships for this position.

Please note that the empty or incomplete applications as well as CVs received via email will not be considered official and will not be processed.