Generic responsibilities
Comply with NRC’s HR policies and procedures
Assist in the implementation of the organization policies and procedures
Provide support in recruitment processes, including advertisements, filling applications, inviting candidates, organizing interview venues etc.
Update staff records and files, including contracts, leave, medical, appraisals, etc.
Generate monthly records and reports such as staff lists, leave and other HR statistics
Process and follow up claims for medical cover and insurance including payment facilitation.
Prepare staff contributions to relevant statutory bodies (social security, pensions etc.
Set and Manage HR archive/filing and support on other emerging administrative issues
Support the HR Coordinator on training processes.
In collaboration with Somalia and Kenya HR Manager, support the Country Office HR function, providing both strategic and operational guidance on staffing, employee relations, grievances, and end-to-end disciplinary processes.
Work closely with Programme Managers in the field to review and strengthen contingent workforce recruitment SOPs, providing HR and legal guidance on contractual engagements in full compliance with the Employment Act and internal policies.
Oversee end-to-end recruitment and talent acquisition processes, ensuring timely, cost-effective, and compliant hiring aligned with approved workforce plans. Design and implement structured onboarding and orientation programs that effectively integrate new hires into organizational culture, policies, and systems.
Oversee interim and annual HR audits and compliance reviews, ensuring timely follow-up and closure of corrective actions.
Coordinate and facilitate partner onboarding and training on policies, procedures, compliance, and operational guidelines. Liaise with the Finance team to review partner payroll processing and statutory compliance, and design targeted training and awareness sessions to strengthen partner capacity.
Manage payroll administration in close collaboration with Finance, ensuring accuracy, timeliness, and statutory compliance. Oversee benefits administration including medical insurance, WIBA, pension schemes, and ensure timely contract renewals for HR-related consultancies and service providers.
In close collaboration with Somalia and Kenya HR Manager work closely with P&O partners, Regional HR Managers and HR Coordinators to discuss critical HR tasks and areas of improvements that ensure the Country Office is fully informed and aligned to HR priority areas and meets annual Balanced Scorecard (BSC) objectives.
Collaborate with Programme teams through weekly Programme Review Meetings to provide strategic and operational support on workforce planning, resourcing, and the recruitment of critical talent required to achieve project objectives.
Assist in the planning, coordination, and administration of staff training and capacity-building initiatives to support employee development and organizational objectives. Provide administrative and logistical support for staff welfare programs and initiatives, including employee engagement activities, wellness programs, recognition events, and other staff well-being interventions.
Coordinate and monitor staff clearance processes to ensure all exiting employees complete the required clearance procedures in a timely and compliant manner.
Manage new staff onboarding process; schedule inductions with various departments and follow up to ensure new staff is properly inducted before starting work
Manage HR administrative functions, including maintaining and updating personnel files to ensure all employee documents, Code of Conduct forms, and other HR records are accurately filed and securely stored in both electronic and hard-copy formats.
Support the implementation and monitoring of the staff performance management cycle by tracking key timelines, following up on completion of performance reviews, and ensuring adherence to the performance management schedule.
Manage the registration and onboarding of new national employees into the NRC People System, ensuring accurate and timely entry of employee data.Keeping track of the monthly staff list & updated organograms and ensuring preparation of Kenya Country Office monthly report and submit timely to Head of Support.
Provide guidance to managers and employees on labour law requirements, HR policies, and statutory obligations, and support the implementation of compliance-related initiatives and audits. In liaison with Finance team, monthly statutory deduction remittance (NSSF,SHIF, NITA, PAYE,HELB) timely payment of payroll check off (Sacco deductions and pension remittances).
Any tasks as delegated by the line manager including partner support.
Qualifications and Experience
• Bachelor's Degree in Human Resource Management or a related field from a recognized institution.
• Certified Human Resource Professional (CHRP) qualification or a Higher Diploma in Human Resource Management.
• Minimum of five (5) years of progressive experience in Human Resource Management, preferably within an international NGO, humanitarian, development, or recovery context.
• Demonstrated experience in the use of Human Resource Management Information Systems (HRMIS), with strong proficiency in payroll administration, statutory deductions, and remittances.
• Previous experience working in complex, dynamic, and volatile operational environments, with the ability to adapt to changing priorities and circumstances.
• Solid understanding of HR policies, procedures, employment legislation, and HR best practices.
• Membership in good standing with the Institute of Human Resource Management (IHRM), Kenya.
• Strong self-awareness and understanding of own competencies, strengths, and areas for professional development.
• Excellent communication and interpersonal skills, with a high level of proficiency in both written and spoken English.
• Strong organizational, analytical, and problem-solving skills, with the ability to maintain confidentiality and handle sensitive information professionally.
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.
We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialise in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.
We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.
We work with partners across the world through NORCAP, our global provider of humanitarian, development and peacebuilding expertise. NORCAP collaborates with local, national and international partners on finding sustainable solutions to meet the needs of people at risk.
Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves forced to flee their homes.
NRC assisted almost 9.1 million people worldwide in 2024, and with your support, we can help even more.
In order to meet the needs of more than 120 million displaced people worldwide, we need to unite forces across sectors and work together as one team. Through mutual partnerships we are dedicated to finding unique solutions for people who have been forced to flee, helping them build a sustainable future for themselves and their communities.
To find out how you can support our work, please visit nrc.no/corporate or send an e-mail to corporate@nrc.no.
