This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.
All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.
Background
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation dedicated to protecting the rights of displaced and affected people during crises. NRC delivers high-quality programmes to support people forced to flee, helping them rebuild their lives and establish a new future. NRC provides immediate humanitarian assistance, prevents further displacement, and contributes to durable solutions. It operates across both new and protracted crises across 40 countries
Roles and responsibilities
The role of the HR&Admin Officer is to perform HR and Admin related tasks in the day-to-day for the North-East Area Office.
Generic Responsibilities
1. Adhere to NRC policies, tools, handbooks, and guidelines.
2. Implements independently procedures and activities within own function as delegated.
3. Responsible for organizing and delivery of tasks in line with priorities and standards.
4. Develop and maintain knowledge of the specialist area of work in which technical assistance and support is provided, to be most effective in supporting the team.
5. Use initiative in day-to-day problem solving in line with agreed procedures, priorities, and standards for the area of work.
6. Prepare and develop status reports as required by management.
7. Ensure proper filing of documents.
8. Promote and share ideas for improvement in your area of expertise.
9. To provide confidentiality of HR processes.
Specific responsibilities:
Admin
• Managing official correspondence. Sending receiving, distributing and filing incoming and outgoing letters, mail and other documents for AO.
• Organize and schedule meetings and appointments when and if needed. Greet newcomers/suppliers/visitors to the NRC in a professional and friendly manner.
• Ensure all administrative tasks and processes are provided in a timely and effective manner.
• Organize staff business travels: train/bus tickets and hotel reservations, conference arrangements and transportation (if needed), per diem payment.
• Organize events, check support documents, prepare documents for the payment.
• Organize office food/non-food supply, prepare documents for the payment.
• Responsible for arranging office supplies and proper maintenance of the Office premises (offices, guest houses, apartments) following NRC policy and procedure
• Ensure all lease agreements are up to date, prepare documents for rent for the payment.
• Support in selection of premises (office, guest house, etc.).
• Assist in initiation of procurement procedures using internal Procurement system Agresso.
HR
• Manage all orders for hiring, travel, vacation for national staff members, keep vacation schedule of national staff updated.
• Ensure timely implementation of HR activities and dissemination of HR SOPs and Policies at the Office.
• Support HR Coordinator with recruitment process for positions on Grade 1-5, ensuring that onboarding and offboarding procedures are implemented for all staff at the Office
• Administration of employees’ personnel files: uploading all HR documents in the Filing Tree on a daily basis, creating employees’ files.
• Carrying out the hiring and resignation process in accordance with NRC procedures and Ukrainian legislation.
Generic professional competencies
• Bachelor’s degree in human resources, Business Administration, or any other related field.
• Documented results related to the position’s responsibilities
• Previous experience working in complex and volatile contexts
Context related skills, knowledge and experience
• 2 - 3 years of experience in the Human Resources function within related matters in
• Recruitment, personnel management and operational activities
• Hands-on experience/skills in MS Office applications.
• Proven history of compliance with SOPs and regulations.
• Proven ability to coordinate with multiple departments
• Fluent in Ukrainian and Russian is required
Working knowledge of English, both written and verbal
Behavioural competencies
• Planning and delivering results
• Communicating with impact and respect
• Working with people
• Coping with change
• Analysing
• Handling insecure environments
This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.
We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialise in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.
We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.
We work with partners across the world through NORCAP, our global provider of humanitarian, development and peacebuilding expertise. NORCAP collaborates with local, national and international partners on finding sustainable solutions to meet the needs of people at risk.
Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves forced to flee their homes.
NRC assisted almost 9.1 million people worldwide in 2024, and with your support, we can help even more.
In order to meet the needs of more than 120 million displaced people worldwide, we need to unite forces across sectors and work together as one team. Through mutual partnerships we are dedicated to finding unique solutions for people who have been forced to flee, helping them build a sustainable future for themselves and their communities.
To find out how you can support our work, please visit nrc.no/corporate or send an e-mail to corporate@nrc.no.
