Job Description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

HR AI Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a dynamic and experienced AI Engineer to join our HR team. In this role, you will be responsible for designing and deploying production-ready Machine Learning models and Artificial Intelligence agents that optimize HR workflows and drive measurable cost reductions.

What You'll Do

In this role, you will:

• Develop End-to-End AI Solutions: Design, build, and monitor Machine Learning models and automated agents to streamline multi-step HR processes

• Optimize HR Workflows: Collaborate with HR stakeholders to identify priority processes.

• Govern AI Safety and Compliance: Ensure the responsible deployment of all systems by performing rigorous model validation, maintaining strict data governance, and mitigating risk or bias in automated decisions.

• Connection with IT: Liaise with IT to drive broader HR solutions within our current tech stack

What You'll Bring

The ideal candidate will have:

• 5+ years of HR function experience - either in a HR COE (Talent, Learning, Total Rewards, Talent Acquisition), HR Operations, or as a HR Business Partner (or as a consultant in the HR space)

• 2+ years of applied experience in Artificial Intelligence/Machine Learning engineering or advanced analytics, preferably within logistics, supply chain, or transportation industries.

• Experience deploying AI solutions on top of/within Workday and ServiceNow

• Advanced technical expertise in Workday and ServiceNow with proven experience scaling "agentic" workflows

• Proven ability in strategic problem-solving and rapid prototyping, with the communication skills necessary to explain complex model outputs to non-technical business leaders.

• A Bachelor's degree in a quantitative field such as Computer Science, Data Science, Engineering, or Mathematics.

What We Offer

• Competitive compensation and benefits aligned with your experience level.

• Flexible work options to support a healthy work-life balance.

• Comprehensive health, wellness, and retirement plans to support your long-term well-being.

• Opportunities for continuous learning and professional growth in a cutting-edge technical environment.

Category: Information Technology