Job Description

Build a career with confidence

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning,we'veled in inventingnew technologiesand entirely new industries. Today, we continue to lead because we have a world‑class, diverse workforce that puts the customer at the center of everything we do.

This role is customer focused, proactive,energeticand collaborative working within the Human Resource Operations shared service function. The HR Ops team will function across the business and will provide support to employees, managers, and HR professionals. This role will support the provision of a consistent,timelyandaccurateadvisory service to key stakeholders and customers. Responsibilities include interpretation of and response to a wide variety of HR related inquiries. In this exciting role, you will research,analyzeand respond to inquiries ranging from simple policy questions to moderate issues. Responsibilitiesinclude:working closely with Talent Acquisition,onboardingandoffboarding Additionally, merit and bonus cycles, salary survey participation, annual benefitenrollmentand provide data for any grading or job evaluation requested by the business.

• Provide superior customer service,accurateandtimelyfirst contact resolution to employees, managers, and HR professionals.

• Provide support to Human Resource Operations team and business units with admin transactions, data validation,auditingand corrections.

• Support the subject matter expert (SME) for all policies and procedures.

• Ensure data integrity through audits of the HR Information System.

• Update and analyze work process design and flow for policies and procedures.

• Provide policyinterpretatation recommendations.

• Create and present training presentations.

• Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.

• Serve as an employee and customer advocate.

• Identifyand drive process improvements,qualityand compliance across the function.

• Analyze data issues and provide Root Cause Analysis in problem resolution.

• Incorporate Lean practices into all daily activities and ongoing projects.

• Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.

• Responsible for achievinginternally-setquality standards,identifiedgoals and metrics and overall targets are met and/or exceeded.

• Assistwith data migration and auditing duringacquisitionprocess.

• Ensure alignment of grading structure and support Gender Pay Reporting.

• Foster, develop andmaintainstrong internal and external relationships with key vendors.

• Ensure use of employeeself service

MinimumRequirements
Requires theoretical knowledge obtained through aUniversitydegree
Limited to some knowledge of Carrier organization
University Degree or equivalent
Lessthan1yearprior relevant experience

Advanced written and verbal English

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employeesWe strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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