Job Description

We are seeking a dedicated HR Advisor to join Mezzino. The HR Advisor will play a crucial role in supporting our property and housing operations by providing expert guidance on HR policies, employee relations, and recruitment processes. This permanent, full-time position is essential for fostering a positive workplace culture and ensuring compliance with employment legislation.

Key Responsibilities:

Employee Lifecycle Management

• Support the end-to-end employee lifecycle including recruitment, onboarding, development, and offboarding
• Coordinate onboarding processes including offers, contracts, right to work checks, and induction
• Manage leaver processes, including exit documentation and system updates
• ·Ensure all employee changes (e.g. promotions, salary changes, contractual updates) are accurately processed and recorded

HR Administration & Systems

• Maintain accurate and up-to-date employee records within the HRIS
• Issue contracts, letters, and HR documentation in line with company policies
• Track key HR activities such as probation reviews, training completion, and policy acknowledgement
• Manage the HR inbox, responding to queries or escalating as appropriate
• Ensure all HR documentation is stored correctly and in compliance with data protection requirements

Employee Relations & Support

• Act as a first point of contact for employee queries, providing guidance and support
• Support the HR Manager with low-level employee relations matters such as absence, conduct, and performance processes
• Assist in preparing documentation for formal HR processes (e.g. investigations, disciplinaries, grievances)
• Promote positive employee relations and engagement across the business

Absence, Wellbeing & Attendance

• Monitor and maintain absence and holiday records
• Support managers in managing absence in line with company policy
• Track trends and flag concerns to the HR Manager
• Contribute to wellbeing initiatives and employee engagement activities

Recruitment & Talent

• Support recruitment activity including advertising roles, screening applications, and coordinating interviews
• Liaise with hiring managers to ensure a smooth and efficient recruitment process
• Support employer branding and candidate experience initiatives.

HR Projects & Continuous Improvement

• Support HR projects and initiatives such as policy updates, system improvements, or engagement activities
• Identify opportunities to improve HR processes and administrative efficiency
• Assist in maintaining HR trackers, reports, and key metrics

General

• Ensure all HR activities are compliant with employment legislation and company policies
• Maintain confidentiality at all times when handling sensitive information
• Undertake any other duties as required to support the HR function

Key Skills and Qualifications

Essential:

• Previous experience in an HR role (Coordinator, Assistant, or Advisor level)
• Strong understanding of the employee lifecycle and HR processes
• High level of accuracy and attention to detail
• Strong organisational skills and ability to manage multiple priorities
• Excellent communication skills, both written and verbal
• Ability to handle confidential information with discretion
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Proactive, with the ability to work independently and use initiative

Desirable:

• Experience using HRIS platforms (e.g. Employment Hero or similar)
• CIPD Level 3 (or working towards)
• Knowledge of UK employment law and HR best practice
• Experience supporting employee relations processes

What the role offers:

• Broad exposure to a full generalist HR role
• Opportunity to develop into a more senior HR Advisor
• Involvement in HR projects and process improvements
• Study support (where applicable)
• A chance to shape and enhance the employee experience across the organisation

Benefits

• Remote Working (with occasional site visits)
• EAP
• Employee Shopping Discount Platform
• 25 Days Annual Leave plus Bank Holidays