Are you an experienced HR professional who thrives on employee relations, coaching leaders, and navigating complex people matters with confidence? We're looking for a People & Culture Advisor to join our high-performing People & Culture team and play a key role in supporting managers and team members across our growing business.
This is an opportunity to work in a fast-paced environment where no two days are the same. You'll partner closely with leaders, providing practical, commercially focused HR advice while helping create a positive and compliant workplace culture.
Reporting to the People & Culture Business Partner, you'll be the trusted advisor for a broad range of people-related matters, with a strong focus on employee relations and case management.
You'll provide guidance and support to managers across performance management, disciplinary matters, workplace investigations, grievances, conflict resolution, absences, and employment lifecycle processes. You'll also contribute to projects, policy development, manager capability building, recruitment support, and continuous improvement initiatives.
✔ Manage and support a wide range of employee relations matters
✔ Coach and guide managers through performance, conduct and behavioural issues
✔ Support workplace investigations, disciplinary processes and grievance resolution
✔ Prepare and review HR documentation, including meeting invitations, investigation reports, letters and outcome correspondence
✔ Maintain accurate case records and ensure timely follow-up on actions
✔ Identify risks, trends and opportunities to improve people practices
✔ Provide practical and compliant HR advice to leaders
✔ Build manager capability through coaching, training and guidance
✔ Support managers to confidently handle people matters fairly and consistently
✔ Foster strong relationships across stores, support offices and business functions
✔ Contribute to People & Culture initiatives and projects
✔ Assist with the review and enhancement of HR policies, processes and templates
✔ Analyse trends and provide recommendations to improve employee experience and reduce people risk
✔ Support employee lifecycle activities including onboarding, transfers and offboarding
✔ Assist with employment documentation and HR system maintenance
✔ Partner with the wider People & Culture team to deliver exceptional service
You'll be a confident HR Advisor who can balance empathy with sound judgement and enjoys partnering with leaders to achieve positive outcomes.
✅ Experience in an HR Advisor or HR Generalist role
✅ Strong working knowledge of New Zealand employment legislation and HR best practice
✅ Experience managing employee relations cases including performance management, investigations and disciplinary matters
✅ Excellent written communication skills and experience preparing HR documentation
✅ Strong stakeholder management and relationship-building skills
✅ The ability to remain calm and professional when handling sensitive or complex situations
✅ Excellent organisation skills with the ability to manage competing priorities
✅ Relevant HR qualification, or equivalent practical experience
✅ A current driver's licence and flexibility to travel when required
🌟 Be part of one of New Zealand's fastest-growing retail healthcare businesses
🌟 Work alongside a supportive and experienced People & Culture team
🌟 Gain exposure to a broad range of HR activities and projects
🌟 Opportunities for professional development and career growth
🌟 Make a genuine impact on the employee experience across our business
If you're passionate about helping leaders succeed, creating positive workplace experiences, and building strong employee relationships, we'd love to hear from you.
The successful candidate is required to undergo a National Criminal History check.
Apply now and join us on our journey to support and develop our people across Chemist Warehouse New Zealand.
Chemist Warehouse is part of Sigma Healthcare. We opened our first store in Melbourne back in 2000. Over the next few years, several more stores opened in Victoria. Our success pushed us to explore other states, in 2004, our first interstate store opened in Cairns, Queensland.
Today, Chemist Warehouse has over 570 stores across Australia, employing more than 20,000 team members! We are proud to say, we are Australia’s leading retail pharmacy group and still growing, both domestically and internationally! As our international presence continues to expand, we’re committed to delivering excellence for our customers, suppliers, and communities across the world.
