Job Description

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.

Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com

The HR Advisor supports a broad range of Human Resources activities that advance business priorities, enhance the employee experience, and contribute to the success of leaders and their teams. The role partners with leaders and employees across the organization in areas including employee relations, performance management, employee engagement, policy implementation, labor law compliance, and HR and payroll system transactions.

Key Responsibilities

STRATEGIC PARTNERSHIP AND ADVISORY

• Serve as a trusted advisor to business leaders on talent strategy, team development, and organizational effectiveness.
• Align HR initiatives with business objectives by providing HR best practices and relevant external perspectives.
• Support change-management and leadership-development initiatives.

EMPLOYEE RELATIONS AND ENGAGEMENT

• Promote a positive work environment by providing proactive employee-relations support.
• Guide conflict resolution and conduct workplace investigations when necessary.
• Drive employee-engagement initiatives and provide coaching to managers and team members.

PERFORMANCE MANAGEMENT

• Manage the annual performance-review process and support goal-setting and feedback discussions.
• Advise leaders on performance concerns and employee-development planning.

HR OPERATIONS AND COMPLIANCE

• Support compliance with applicable local labor laws and internal policies.
• Support the development, implementation, and communication of HR policies and procedures.

HRIS AND REPORTING

• Maintain data accuracy and integrity in the HRIS (Workday) and prepare reports for audits and workforce planning.
• Process employment and personal-data changes and support Payroll by responding to requests and providing accurate information.

ONBOARDING AND OFFBOARDING

• Facilitate new-hire orientation and employee off boarding processes.
• Ensure personnel files and HR documentation are maintained accurately and promptly.

CROSS-FUNCTIONAL COLLABORATION

• Collaborate with Corporate HR teams, including Benefits, Learning and Development, Legal, and Immigration, to support employee needs.
• Maintain internal HR resources, policies, and documentation

Requirements

• Fluency in written and spoken English.
• Ability to develop and implement HR policies and procedures.
• Demonstrated ability to positively influence teams and their leaders.
• Ability to work effectively in a dynamic, fast-changing environment.
• Exceptional interpersonal skills, with the ability to communicate professionally and directly with employees at all levels, vendors, and other third parties.
• Highly collaborative, with the ability to work effectively in a team-oriented environment.
• Strong knowledge of applicable labor laws and HR best practices.
• Strong organizational and time-management skills, excellent attention to detail, and the ability to manage multiple priorities effectively.
• Ability to assess situations, identify appropriate options, and implement effective solutions promptly. Thorough understanding of administrative and office procedures.
• Excellent written and verbal communication skills, with the ability to communicate effectively across all levels of the organization.
• Strong business acumen and an understanding of different functional areas, with the ability to balance employee needs with the company's business objectives.

Benefits

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

Note to Recruitment Agencies

Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios.

Privacy Notice

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Americas, Mexico, Mexico City

Area of Work: People & Culture

Service: Support Services

Employment Type: Full Time, Permanent

Working Pattern: Hybrid