Job Description

People. Initiative. Pride. We see more than just service.

HR Advisor

Location: Baltic Works, South Shore Road, Gateshead, NE8 3AE

Working hours: 20 hours per week

Contract: Fixed Term to 30th April 2027

Flexible working: Hybrid working available

Robertson Facilities Management (RFM) provides hard and soft FM services, grounds maintenance and energy services for single and multi-site locations throughout the UK. We work across sectors including education, healthcare, emergency services and commercial, assuring our customers of high-quality, best value and a sustainable approach.

RFM has grown significantly since its inception in 1999, with a turnover of £181m for FY2025 and employs more than 1500 people. We are now on a growth trajectory, with ambitious plans to grow the business to £300m turnover by 2030. Our plans for growth require RFM to ‘make the market’, and to be at the forefront of high value opportunities in the FM marketplace.

Your new role

What you’ll do:

As an HR Advisor with Robertson Facilities Management, you’ll work as part of a small, dedicated team to provide an efficient and friendly HR service to your relevant business area(s). Our stakeholders vary across several sites and client contracts, so no two days will be the same as you directly support our people and people leaders.

Key responsibilities:

• Support the delivery of the wider HR and People Plan whilst delivering and promoting best practice in compliance with Robertson Policy and Process to all stakeholders
• Liaise closely with business leaders and managers to monitor HR practices and ensure compliance providing professional advice and guidance
• Support in the development and implementation of HR policies and process, including but not limited to; disciplinary & grievance, performance management, absence management, redundancy, TUPE and on-boarding
• Assist on HR projects as delegated by the Head of HR and Senior HR Advisor
• Provide effective case management across your region, complex attendance issues, performance management, grievance, restructures, redundancies and reevaluation of posts in accordance with both policies and procedures.
• Manage the Maternity, Paternity, adoption and Flexible working requests for RFM business units
• Support the wider RFM HR Team with TUPE programmes, including preparation, consultation and ensuring the relevant legislation is complied with, both at bid stage and throughout the process. Work with trade unions and contract partners as appropriate at all stages of the process

Who we’re looking for:

We are looking for a motivated and experienced HR Advisor who will be able to pick up and deliver on our policies, as well as contribute to our ongoing projects and direction for the team. You will preferably hold CIPD Membership level 5+, or experience commensurate to this level. You will be confident and knowledgeable to handle complex ER cases at times.

Full UK Driving Licence and a willingness to travel within North England is required.

What's in it for me

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What’s in it for you?

In addition to the competitive annual salary, we offer a wide range of rewards and benefits including:

• Car allowance
• 33 days annual leave (pro rata to part time)
• Private Healthcare
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.

Apply now

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.