Job Description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our HR Advisor, you will serve as a key resource for managing employee relations concerns and conducting workplace investigations across R1. In this role, you will lead and support investigations involving allegations of inappropriate behavior, harassment, discrimination, retaliation and unfair employment practices, ensuring all matters are reviewed objectively, consistently, and in alignment with company policy and legal requirements. You will partner closely with People Leaders to provide guidance on addressing employee concerns, resolving interpersonal conflicts, and determining appropriate actions based on investigation findings. This role requires strong critical thinking, sound judgment, and the ability to balance associate experience with organizational risk. To be successful, you must demonstrate a deep understanding of HR policies and employment practices, along with proven experience handling complex and sensitive employee relations matters. Strong consulting, documentation, and communication skills are essential to effectively navigate investigations and deliver clear, defensible outcomes.

Here’s what you will experience working as an HR Advisor (Investigations Focus):

• Lead and support workplace investigations involving allegations of inappropriate behavior, sexual harassment, discrimination, retaliation, and unfair employment practices, ensuring timely, objective, and compliant case resolution.
• Conduct thorough fact-finding activities, including interviews, documentation reviews, and evidence analysis, and prepare clear, well-documented, and legally defensible investigation summaries and recommendations.
• Serve as a primary resource for complex employee relations concerns, providing guidance to associates and People Leaders on navigating sensitive workplace issues and mitigating organizational risk.
• Partner with People Leaders to address investigation findings, determine appropriate actions, and support resolution of interpersonal conflicts in a consistent and policy-aligned manner.
• Provide coaching to leaders on handling employee concerns, reinforcing appropriate workplace behaviors, and preventing recurrence of employee relations issues.
• Collaborate with HR Centers of Excellence (COEs) to ensure consistent interpretation and application of policies, and to enhance resources that support self-service and proactive issue resolution.
• Identify trends and themes from investigations and employee relations cases, and partner with HR leadership to drive process improvements, standardization, and risk mitigation strategies.
• Maintain accurate and timely case documentation, ensuring completeness and alignment with internal standards and legal guidelines.
• Contribute to continuous improvement efforts by developing and updating investigation procedures, documentation standards, and best practices.
• May also support other HR Advisor consulting services such as accommodation cases and performance management consultations.
• Participate in projects and initiatives, as directed by the People Experience leadership team.

Required Skills:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred or a minimum 4 years of progressive HR experience in lieu of a degree.
• A minimum of 3 years experience in Human Resources in an HR Business Partner, Advisor, Manager or Generalist capacity.
• Demonstrated experience conducting and managing investigations involving allegations such as harassment, discrimination, retaliation, inappropriate behavior, unfair employment practices and policy violations with a strong understanding of applicable employment laws.
• Proven ability to handle complex and sensitive employee relations matters, applying sound judgement, objectivity and a risk based approach to decision making.
• Strong written and verbal communication skills, with the ability to produce clear, thorough, and legally defensible documentation and effectively engage with all levels of the organization
• Ability to work independently, manage multiple cases simultaneously, and drive timely resolution with minimal direction.
• Strong consulting and relationship management skills, with the ability to influence and support leaders through difficult and sensitive situations.
• Demonstrated interpersonal and conflict resolution skills, with experience de-escalating issues and facilitating effective outcomes.
• Solid business acumen, analytical skills with the ability to identify trends, assess risk and inform decision making within operational environments.

For this US-based position, the base pay range is $52,025.00 - $97,528.69 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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