Job Description

The HR Advisor supports a broad range of HR functions to drive business strategies, enhance the employee experience, and foster leadership and team success. This role partners with leaders and employees across the organization to support key areas such as employee relations, compensation and benefits, performance management, training and development, employee engagement, policy implementation, compliance with labor laws, and HR/payroll system transactions. Additionally, the role collaborates with global HR teams on projects, and helps design and implement HR policies, processes, and programs to align with business objectives and create a positive, productive work environment.

JOB RESPONSIBILITIES

This is not an exhaustive list of functions; responsibilities may vary dependent on the need of the role and changing business environment.

Strategic Partnership & Advisory

• Serve as a trusted advisor to business leaders on talent strategy, team development, and organizational effectiveness.

• Align HR initiatives with business goals, offering best practices and external insights.

• Support change management and leadership development efforts.

Employee Relations & Engagement

• Promote a positive work environment through proactive employee relations support.

• Guide conflict resolution and conduct investigations as needed.

• Drive employee engagement initiatives and provide coaching to managers and team members.

Performance Management

• Manage the annual performance review process and support goal-setting and feedback discussions.

• Coach leaders on addressing performance concerns and development planning.

Compensation & Benefits

• Assist with compensation planning and benefits administration, including open enrollment and leave management

• Respond to employee inquiries and partner with Corporate Benefits for issue resolution.

HR Operations & Compliance

• Ensure compliance with local labor laws and internal policies.

• Assist in the development and communication of HR policies and procedures.

HRIS & Reporting

• Maintain HRIS (Workday) data integrity and generate reports for audits and planning.

• Process job and personal changes and support payroll with attendance and data requests.

Onboarding & Offboarding

• Facilitate new hire orientation and offboarding processes.

• Ensure accurate and timely maintenance of personnel files and HR documentation.

Cross-Functional Collaboration

• Partner with Corporate HR teams (Benefits, Training, Legal, Immigration) to support employee needs.

• Maintain internal HR resources, policies, and documentation (e.g., Confluence)

Requirements

• Must have experience in policy development and maintenance communication rollout

• Proven track record of positively influencing teams and their leaders.

• Comfortable working in a dynamic, and constantly changing environment.

• Must have exceptional people skills and be able to interact with employees at all levels, as well as vendors and suppliers, in a professional and straightforward manner

• Must be highly collaborative and able to work in a team-based environment.

• Expert Excel, PowerPoint, and HRIS system skills

• Knowledge of employment law and HR best practices.

• Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities.

• Able to evaluate situations, identify options, and implement effective solutions quickly and efficiently. Must possess a thorough knowledge of administrative and office procedures.

• Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information.

• Must have solid business acumen and understanding of a variety of functional areas within the business. Must be able to balance needs of people within the framework of business needs of company.

Benefits

Role Information: EN

Studio: Keywords Studios

Location: Americas, Mexico, Mexico City

Area of Work: People & Culture

Service: Support Services

Employment Type: Full Time, Permanent

Working Pattern: Hybrid