About the job you’re considering

An exciting opportunity has arisen for an experienced HR professional to join the Capgemini Core Services UK HR Team as a HR Manager. This role is ideal for an individual who thrives in a fast-paced, complex environment and has a strong background in Employee Relations, case management, and advising managers through challenging people matters.

As a trusted HR partner, you will play a critical role in supporting managers across the business by providing pragmatic, commercially focused HR advice, ensuring fair and consistent application of employment policies, and managing a high volume of complex employee relations cases from inception through to resolution.

You will work closely with HR Business Partners and business leaders to support the people agenda while driving positive employee outcomes, mitigating risk, and ensuring compliance with UK employment legislation.

We are seeking an experienced HR professional who is passionate about Employee Relations and thrives on resolving complex people issues. The successful candidate will have a proven track record of managing a substantial caseload in a fast-paced environment while maintaining a high standard of quality, compliance, and stakeholder service.

You will be a resilient, commercially minded HR practitioner who can confidently navigate sensitive and challenging situations, influence stakeholders at all levels, and deliver pragmatic, people-focused solutions that support both business objectives and employee experience.

Hybrid working applies, with a blend of home and office working depending on business requirements.

Your Role

As a Workplace Solutions Specialist, you will:

• Act as the primary HR advisor on a wide range of Employee Relations matters, providing expert guidance and coaching to managers.
• Independently manage a significant volume of complex ER cases, including disciplinary, grievance, capability, sickness absence, misconduct, performance management, restructuring, and workplace conflict matters.
• Lead end-to-end case management, ensuring timely resolution, effective risk management, and adherence to company policies and employment legislation.
• Support and advise managers through formal disciplinary and grievance investigations, hearings, appeals, and outcome recommendations.
• Provide expert guidance on performance management processes, supporting managers in addressing underperformance and delivering sustainable performance improvement outcomes.
• Coach and upskill leaders in managing employee relations issues confidently and effectively, promoting early intervention and informal resolution where appropriate.
• Partner with HR Business Partners to deliver strategic people initiatives and support organisational change programmes.
• Analyse people data, employee relations trends, absence metrics, and case management insights to identify risks and recommend proactive solutions.
• Develop and deliver people management training on key HR topics including performance management, absence management, disciplinary processes, investigations, and employment law.
• Build strong relationships with stakeholders across multiple business areas, acting as a trusted advisor on complex people challenges.
• Contribute to continuous improvement activities that enhance HR service delivery, manager capability, and employee experience.

Your skills and experience

• Significant experience in an HR generalist or Employee Relations-focused role within a large, complex organisation.
• Extensive experience managing high volumes of end-to-end employee relations cases simultaneously, including complex and high-risk matters.
• Strong UK employment law knowledge and its practical application.
• Proven ability to balance multiple competing priorities while delivering against demanding deadlines.
• Experience supporting managers through formal HR processes and coaching them to build people management capability.
• Strong stakeholder management skills with the ability to influence and challenge constructively at all levels.
• Strong analytical capability with experience interpreting people data, identifying trends, and making evidence-based recommendations.
• Ability to operate independently while collaborating effectively within a wider HR team.
• CIPD qualified or working towards qualification.
• Experience supporting organisational change, restructuring, and consultation processes.

Your security clearance

To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.

There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.

There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
• Declare they have a disability, and
• Meet the minimum essential criteria for the role.
Please opt in during the application process.

Make it real – what does it mean for you?

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Capgemini. Make it real.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com