Job Description

Sureserve

Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.

We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.

We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.

With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.

Sureserve Compliance Central

We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients

We are currently searching for a professional and effective HR Administrator to support the rapidly expanding business needs and that of our managers and employees.

Purpose of the Role/Role Overview:

To provide administrative day to day support to the HR team, liaising with employees, leavers, and new candidates to ensure the beginning, and end-life of the employment journey is handled efficiently and professionally and in adherence with all Company policies and legislation.

General Duties/Key Responsibilities:

• Lead on the on-boarding of new starters to ensure all paperwork is completed

• Produce Contracts of Employment, contractual change letters and leaver letters

• Assist with the administrative element of the Recruitment function and drafting of adverts etc.

• Input and maintain employee records on electronic HR database

• Process checks/applications on the criminal record database

• Create and maintain reports with HR Information and provide to the management team

• Maintain sickness and holiday records

• Assist with the preparation of Training and Induction courses

• Processing, filing, and distributing confidential reports and documents

• Provide support for new and ongoing HR projects

• Uphold confidentiality, both within the business and externally ensuring adherence with GDPR legislation.

• Updating and ensuring accurate records are kept for all employees, including Training certificates

• Administering letters to employees and maintain up to date records

• Support with minute taking for key meetings

• Maintain a professional manner, delivering a high level of customer service and representing the business core always values

• Ensure compliance with all company standards, policies, and procedures.

• Any further duties as deemed necessary by Sureserve Compliance Central Ltd.

• Collaborate with the payroll team, providing accurate data to meet tight deadlines.

• Organisational Design

• Support the business in restructures, redundancies and TUPE in line with employment legislation and best practice.

Onboarding

• Liaise with our resourcer to take ownership of, and lead the delivery of a comprehensive employee induction program across our key sites, ensuring a smooth and engaging onboarding experience.

Required Attributes

• Pro active approach to identifying issues and solutions

• Attention to detail with clear and simple communication skills, both verbally and written

• Attention to detail in document management and retention

• Ability to prioritise workload and take on multiple HR activities

• A good understanding of employment legislation and how to apply this pragmatically

• Strong Excel and HR system skills and proficient in MS Office applications

Working hours: 20 hours per week, flexible working during usual office hours 8am till 5pm Mon-Fri.

What We Offer

• 28 Days annual leave including Bank Holidays, plus the opportunity to earn an additional days leave every year for the first 5 years of employment.

• Employee wellbeing programme, occupational health support, telephone support- counselling for staff.

• Service level awarded annual leave

• Enhanced Maternity & Paternity Packages

• Dental/Healthcare cash plan

• Annual Leave Purchase Scheme

• Cycle to Work Scheme

• Gender & Equality Working Group

• Sureserve Academy- a platform for development, career progression

• Employee Voice Programme

• Social activities for all of our teams

• Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

This vacancy can be offered as a hybrid role, but, with the flexibility to manage our own diary, within the confines of the business activity, it is expected that up to three days per week will be required in one of our sites.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-careers@sureserve.co.uk

Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.

Join us in our mission to deliver excellence across the UK.