AllClear - Voted UK's No.1 for Customer Care

HR Administrator

AllClear - Voted UK's No.1 for Customer Care  •  £26k - £28k/yr  •  Romford, GB (Onsite)  •  9 days ago
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Job Description

HR Administrator

Department: Human Resources

Employment Type: Full Time

Location: Romford

Reporting To: Kelly Gowers

Compensation: £26,000 - £28,000 / year


We’re looking for an organised and people-focused HR Administrator to join the InsurEvo Group and support the delivery of an excellent employee experience across our growing business.
Working within a fast-paced, multi-site environment, you’ll play a key role in supporting the full employee lifecycle, ensuring HR processes run smoothly and employees receive a professional and supportive service throughout their journey with us.
This is a varied and hands-on role where no two days are the same. You’ll work closely with the HR Team and People Managers, providing efficient administration, coordinating HR activities, and supporting a positive and compliant workplace culture.

Key Responsibilities

  • Act as the first point of contact for HR-related queries, providing timely support and escalating where appropriate
  • Manage HR mailboxes and respond to employee queries professionally and efficiently
  • Provide day-to-day administrative support to the HR Team, including preparing documentation, drafting correspondence, coordinating meetings, and taking notes during employee relations meetings
  • Support People Managers with employee relation matters, including absence reviews, disciplinary meetings, welfare meetings, and other employee-related processes
  • Maintain accurate employee records and HR systems, ensuring all information is compliant and up to date
  • Record and manage sickness and absence data, including Return to Work documentation and payroll-related reconciliations
  • Support recruitment and onboarding activities, including preparing offers, coordinating inductions, and completing pre-employment checks such as references, DBS, and Right to Work checks
  • Coordinate leaver processes, update employee records, support exit interviews, and respond to reference requests
  • Assist with HR projects and initiatives that support continuous improvement across the People function
  • Support the day-to-day management of office facilities, including liaising with suppliers and contractors and coordinating office maintenance
  • Provide administrative support for workplace Health & Safety activities, helping to ensure ongoing compliance

Skills, Knowledge and Expertise

  • Previous experience in an HR Administration or people support role
  • Experience using HR systems and maintaining accurate employee records
  • Strong Microsoft Office skills, particularly Excel, Word, and Outlook
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to maintain confidentiality
  • Ability to prioritise workload and work effectively in a fast-paced environment
  • Strong organisational and time management skills
  • A proactive, solution-focused approach
  • Ability to build strong working relationships across all levels of the business

Benefits

  • 32 days’ annual leave (including bank holidays)
  • Company-paid health cash plan allowing you to save on day to day health essentials
  • Company pension scheme - 3% employer contribution
  • Holiday buy scheme - up to 3 extra days per year
  • Tech Scheme - allowing you to save on the latest tech and spread the payments over 12 months
  • Cycle to work Scheme - allowing you to save on a new bike and spread the payments over 12 months
  • Staff discounts on our travel insurance products
  • 4 x Life Assurance
AllClear - Voted UK's No.1 for Customer Care

About AllClear - Voted UK's No.1 for Customer Care

Multi awardwinning AllClear has covered over 3.5 million customers, across the UK and Australia. We're passionate about helping people get affordable travel insurance - whatever their age or pre-existing medical condition.

AllClear has been highly successful in developing innovative technology, powering many brands as a specialist provider of niche insurance products and services. AllClear offers Defaqto five-star rated quality insurance products, matched with best in class customer service, and claims handling, that 97% of customers have rated as 'Great'​ or ‘Excellent’​ on TrustPilot.

As a testament to its recognition by the industry, AllClear is also the ‘Official Scheme Provider’ of the British Insurance Brokers’ Association (BIBA) for Travel Insurance. In addition to developing and marketing our own products, we also provide comparison websites, third party administration and call centre services for a large number of the UK’s household brands and largest insurance, financial and travel companies.

Call us on 0800 848 8608.

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
2001
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