Job Description

1. Job details
Entity
edara
Band
C.1
Job
HR Administrator
Job Code
120.054
Position Title
HR Administrator
Reports to Position:
General Manager - edara
Department:
edara HR (edara)
Division:
People & Impact
Written on:
01 November 2021
Revised on:
How many colleagues are being managed?
Direct reports:
0
Team total:
0
Financial Dimensions:
CapEx / OpEx

Key Accountabilities

• Analyse customer issues, formulate a response, and communicate comprehensively to queries to ensure customers receive complete information in a timely manner.
• Maintain professional, strong working relationships with external and internal customers, and HR colleagues to deliver the right solutions.
• Action decisions made by HR management and conveyed positively to administer employee eligibilities and benefits.
• Handle the edara communication of all updates, changes, new initiatives, and new policies through online channels (email, workplace, phone calls, etc.)
• Manage the insource the outsource project end to end in terms of recruitment, communication, onboarding and joining formalities.
• Assist in general administration to ensure edara operations run smoothly
• Identify and escalate consistent or recurring problems with systems and processes to actively partake in solution-finding.

Qualifications, experience, skills and competencies

Qualifications:

• Bachelor Degree in Human Resources, Business Administration or related specialty

Experience:

• Minimum 3 years’ experience in business administration role

Skills

• Excellent in using Microsoft Office
• Strong in communication and interpersonal skills
• Positive and friendly attitude when dealing with internal and external customers
• Good analytical skills