Job Description

Keep the people side of the business and the office itself running smoothly, every day. You'll support the HR team and keep the office itself running: paperwork, records, supplies, and the small things that go wrong if nobody owns them. ● The work is detail-heavy: contracts, records, onboarding paperwork, attendance, facilities — things that have to be right, not just done ● If you're the kind of person who keeps things organized without being asked, this role is built for you What You'll Do ● Prepare and maintain employee documentation: contracts, IDs, onboarding paperwork, personnel files ● Maintain accurate attendance, leave, and absence records ● Support onboarding logistics for new hires: registration, documentation, first-day setup ● Keep candidate and employee data organized, current, and properly protected ● Maintain office supplies, equipment, and general facilities upkeep ● Coordinate with building management and vendors for repairs, maintenance, and deliveries ● Support day-to-day office logistics: seating, equipment setup, meeting room coordination ● Prepare simple HR and administrative documents and reports, such as employment letters, certificates, and expense records ● Respond to employee questions on basic HR policies and processes Requirements What You Need ● Advanced English, verbal and written you will handle documentation and communication in both languages ● Secondary school completed ● 1 year or more in HR administration, office administration, or a related support role ● Comfortable with spreadsheets, email, and basic office software ● Highly organized, with strong attention to detail ● Discretion, you will handle sensitive employee information ● Flexibility to support HR and facilities needs as they come up Nice to Have ● Coursework or a degree in Human Resources, Business Administration, or a related field ● Experience in a BPO or call center environment ● Experience coordinating with vendors, suppliers, or building management ● Familiarity with labor/HR registration requirements in Paraguay Benefits What We Offer ● A growth/performance bonus tied to quality and accuracy ● A path to grow into a broader HR or recruitment role within Dash BPO